CRM Marketing Manager

The University of Alaska Anchorage is looking for a driven, innovative CRM administrator and user experience design leader with higher education experience. This person will be responsible for leading the utilization and maintenance of UAA’s CRM systems and the evolution of UAA’s digital and email driven enrollment marketing campaigns.

To thrive in this role, the applicant has experience with CRM systems, research management systems or similar relational database operations. Salesforce/Marketing Cloud experience preferred. Salesforce Marketing Cloud certifications highly preferred (i.e. email specialist, platform administrator, engagement administrator, etc.) Experience preparing email templates, digital communications, etc.
Experience with web and/or digital communications and associated best practices, industry standards, accessibility guidelines, etc. Experience with successful collaboration in a complex organizational environment

Minimum Qualifications:

Bachelor’s degree in Public Relations, Journalism, Communications or related field and three years of progressively responsible experience relevant to the position, or an equivalent combination of training and experience.

Position Details:

This position is located on the University of Alaska campus in Anchorage, and flexible on-site/hybrid work arrangements may be considered in accordance with UA regulations. This is a full-time, term-funded, exempt staff position complete with both a competitive salary and  full employee benefits package . UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the  UA Staff Salary Schedule , Grade 79, based on education and experience.

Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application.

Application review will begin on 6/10/2026 . Applications received by this date will receive priority consideration; however, the recruitment will remain open until filled.

The University of Alaska (UA) requires employees to work on-site based on operational and business needs. Hybrid and remote work arrangements may be considered only for positions specifically designated and advertised as eligible for hybrid or remote work. Any approved arrangement will be based on the position’s duties, operational needs, and the employee’s ability to effectively perform the work remotely.

To view the full list of job responsibilities, please click HERE .

☎️If you have any questions regarding this position, please contact Helen Sale, HR Coordinator, at View email address on careers.alaska.edu .

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

This position is a term-funded position and is reviewed annually for contract renewal at the University's discretion.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at View email address on careers.alaska.edu .

The  University of Alaska () is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a  policy of non-discrimination () against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

* Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA : (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online:  . Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: View phone number on careers.alaska.edu or  View email address on careers.alaska.edu / View phone number on careers.alaska.edu or  View email address on careers.alaska.edu . 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online:  . Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: View phone number on careers.alaska.edu or  View email address on careers.alaska.edu .

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online:  . Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: View phone number on careers.alaska.edu or emailing  View email address on careers.alaska.edu .