CMA I - Arlington Primary Care - Full-Time

Certified Medical Assistant Clinical Coordinator I

Physicians East, P.A. is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Full Time role based at our Greenville location, Monday-Friday, 7:30 a.m. 5:30 p.m. Early and late hours required. Overtime may be required to ensure patients are taken care of, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.

Reports to Clinical Supervisor; Operations or Clinical Manager; Director of Operations.

The Certified Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Medical Assistants provide direct patient care for and treats patients in the office, as directed by Physician, Advanced Practice Provider, Registered Nurse or Supervising Manager.

Responsibilities: (This list may not include all the duties assigned.)

• Provider's assistant in the daily clinic assisting providers during office visits, physical exams, and in-office procedures as needed.
• Prepping exam rooms for clinical procedures and assisting practitioners with patient care.
• Perform accurate measurement of vital signs, including orthostatic blood pressure, temperature, pulse, body weight, height, and complete appropriate health history questions.
• Record medications, allergies, pertinent lab work, pharmacy and PCP in the EMR
• Ear lavage
• EKG
• Wound Care /Dressing Changes
• IRIS
• Catheters/Bladder Catheterizations
• UNNA Boot Application
• Assist with Pap Smears and related lab work
• Patient Education
• Injection Administration
• Immunization Management
• Prior Authorizations
• Population Health and care gap closure
• Preparing and administering medications under the direction of supervising physicians.
• Follow standing orders as directed by department policies (ie. UA, Flu, Strep tests).
• Administer PO medications under direct supervision of the physician.
• Orders, stocks, and maintains exam rooms and clinic areas.
• Notify patients of lab results.
• Assist patients by answering phone calls and refilling medications at the direction of the physician.
• Make referrals to other departments and clinics to coordinate patient care.
• Disinfect exam rooms in-between patients.
• Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures.
• Maintains patient confidentiality.
• Keep management informed of high-risk situations.
• Demonstrate appropriate use in cleaning of equipment.
• Practice infection control, following OSHA guidelines and office policy.
• Maintain Medical Assistant certification and or recertification. If not certified at the time of employment, will have 90 days to complete certification or employment will be terminated.
• Maintain CPR certification.
• Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East.
• Adheres to department and office policies.

Candidate requirements

Graduate of an accredited associate degree Medical Assistant program and current certification through AAMA, NHA, RMA or similar organization is required. Prior healthcare giver experience required.

• Experience in electronic medical records (EMR/HER) software required.
• Professional demeanor and recognition of privacy considerations for patients and families.
• Strong written and verbal communication skills and ability to communicate and interact professionally with others.
• Ability to actively listen.
• Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically correct English.
• Ability to spell, proofread and edit written text.