AWS DevOps Engineer with Production Support (BizOps)

Job Summary

We are seeking an AWS DevOps Engineer with strong experience in Production Support (BizOps) to manage and support cloud-based applications running in AWS. The ideal candidate will be responsible for maintaining production stability, resolving incidents, supporting deployments, automating infrastructure, and ensuring high availability of business-critical applications.

Note: This role is primarily focused on BizOps and Production Support, requiring strong operational ownership, incident management, deployment support, and platform reliability within AWS environments.

Key Responsibilities

• Manage and support AWS production environments, ensuring high availability and reliability.
• Monitor applications and infrastructure, investigate alerts, troubleshoot incidents, and perform root cause analysis.
• Support application deployments and release activities through CI/CD pipelines.
• Automate infrastructure provisioning using Terraform or CloudFormation.
• Manage containerized applications using Docker and Kubernetes (EKS preferred).
• Monitor system health using CloudWatch, Prometheus, Grafana, ELK, or similar tools.
• Work closely with Development, QA, and Product teams to support releases and production operations.
• Implement security best practices, infrastructure hardening, and operational improvements.
• Create and maintain operational documentation, runbooks, and deployment procedures.

Required Skills

• 6+ years of experience in AWS Cloud, DevOps, or Production Support.
• Strong hands-on experience with AWS services including EC2, VPC, IAM, S3, RDS, Lambda, CloudFormation, and CloudWatch.
• Experience with CI/CD tools such as Jenkins, GitHub Actions, or CircleCI.
• Hands-on experience with Terraform or CloudFormation.
• Experience with Docker and Kubernetes (Amazon EKS preferred).
• Good understanding of Linux administration, networking, IAM, security groups, and cloud security.
• Experience with monitoring and logging tools.
• Scripting knowledge in Bash, Python, or Groovy.
• Strong troubleshooting, incident management, and problem-solving skills.
• Good communication and collaboration skills.