Concessions Supervisor - Raymond James Stadium

Supervisor, Local Eats Concessions

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers and premier venue for several large stadium events. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL.

The Supervisor position is responsible for supporting and leading the set up and operation of their assigned concessions, portables, beverage, vending and in-seat service locations. This will require on site presence days prior and days after events.

Primary Responsibilities

• Oversee multiple concession locations during events.
• Lead, coach, train and support team members to ensure processes and procedures are being followed, standards are being met and that we are providing legendary guest service.
• Excellent communication skills, verbal and written.
• Conduct pre-shift meetings with your teams to provide event knowledge and timing details.
• Ensure that assigned locations have proper staffing levels, follow menu recipes and that the location is operating in an efficient, clean and safe manner.
• Monitor inventory levels pre, during and post event to ensure the location does not run out of product.
• Turn on and test all equipment pre-event to confirm all is in good condition and working.
• Ensure that menu boards and registers reflect the correct menu items and prices for each location.
• Maintain a professional appearance and manner and adhere to and enforce the Legends Uniform & Grooming guidelines.
• Ensure that all locations are in compliance with Alcohol and Food Safety laws and regulations as required by Federal, State and Local laws as well as our Company standards. Food safety training and alcohol TEAM certification to be completed on site.
• Other duties as assigned.

Requirements

• Must be available for all Tampa Bay Buccaneers, USF and major stadium events such as concerts and dirt events. Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays.
• Previous supervisory experience in a related role required.
• Previous food service experience is an asset.
• Well organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
• Elevated time management, strong organizational and prioritizing skills.
• Must be able to obtain food safety and responsible alcohol service certifications.
• Must be able to work independently and in collaboration with others.
• Command of the English language both written and verbal, multilingual an advantage.

Mental & Physical Demands

• Regularly required to stand, walk, lift, carry, reach, squat, push and pull; all up to 50lbs.
• Must be able to stand and walk for up to 12 hours during a single shift while navigating ramps, stairs, elevators and guests.
• Outdoor venue indicative of heat and humidity based on weather conditions. Work environment may be within extreme temperatures.
• Ability to learn new tasks, remember processes, maintain focus and complete tasks independently.
• Make timely decisions in the context of a workflow and operation efficiencies.
• Ability to communicate and lead teams to complete tasks in situations where timing is essential. Comfort speaking in front of a group and provide clear direction.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.