Industrial Engineer

Built on over 20 years of experience, ExpressPoint provides high quality multi-vendor depot repair and supply chain services at the lowest total cost. Serving large OEMs, field service providers, and 3PLs that support distributed IT and data center customers, we deliver 1.6 million global shipments annually at a 98%+ fill rate from ISO 9001:2008 certified facilities in the United States and Mexico. Our customers experience improved asset utilization and field force effectiveness, lower total cost and complete satisfaction.

ExpressPoint At-a-Glance:
- More than 20 years of industry experience
- Industry-leading quality and delivery performance
- Loyal Fortune 500 customer base
- 25,000+ repairs per month
- 100,000+ units shipped/month
- Support 40+ technologies from 250+ OEMs
- Secured inventory locations
- C-TPAT certified
- HIPAA, RoHs, regulatory and environmental compliance
- Experienced leadership team
- 300+ employees
- Privately held

> Job Description

(Full Time)
Location: El Paso, TX

ExpressPoint has a full-time opportunity for an Industrial Engineer in our East El Paso facility. This position designs, implements, monitors, and improves operational processes to increase efficiency, quality, safety, and cost-effectiveness. Works closely with cross-functional teams to optimize workflows, reduce waste, and ensure processes meet regulatory and business requirements.


We're not just looking for someone from the electronics repair industry, we're looking for an exceptional leader and problem solver. If you have a track record of improving processes, driving measurable results, reducing costs, and leading teams through change, we want to hear from you. Industry experience is a plus, but we value the ability to analyze complex operations, identify opportunities, and implement innovative solutions above all else.

In this high-impact role, you'll be responsible for optimizing operational performance across the business, with a strong focus on cost reduction, ROI, KPI development and accountability, process improvement, and continuous innovation. This is a hands-on position for someone who thrives in a fast-paced environment, is comfortable wearing multiple hats, and can inspire others while driving meaningful change. The ideal candidate is a strategic thinker, decisive leader, and relentless innovator who isn't afraid to challenge the status quo.

COMPANY PROFILE

Built on over 20 years of experience, ExpressPoint provides high quality multi-vendor depot repair and supply chain services at the lowest total cost. Serving large OEMs, field service providers, and 3PLs that support distributed IT and data center customers, we deliver 1.6 million global shipments annually at a 98%+ fill rate from ISO 9001:2015 certified facilities in the United States and Mexico. Our customers experience improved asset utilization and field force effectiveness, lower total cost and complete satisfaction. We also provide a fun, yet professional working environment. Our relaxed business casual dress code allows us to wear jeans daily!

EXPRESSPOINT EXPECTATIONS

• Have a sense of urgency.
• Possesses comprehensive professional knowledge and expertise.
• Able to effectively plan and organize (projects, assignments, etc.).
• Assumes personal responsibility for achieving established outcomes.
• Generates new ideas, challenges the status quo, supports innovation, solves problems creatively

JOB RESPONSIBILITIES

• Analyze existing processes and identify opportunities for improvement in efficiency, quality, and cost
• Design, develop, and implement new or improved processes and production methods
• Monitor process performance using data analysis, KPIs, and statistical tools
• Conduct root cause analysis and lead corrective and preventive actions
• Develop and maintain process documentation, standard operating procedures (SOPs), and work instructions
• Support process validation, equipment qualification, and commissioning activities
• Collaborate with production, quality, and supply chain teams
• Ensure compliance with safety, quality, and regulatory standards
• Support continuous improvement initiatives such as Lean, Six Sigma, or Kaizen
• Train operators and staff on new or updated processes
• Ensure timely, tactful, and respectful communication with all internal and external customers.
• Enforces all policies and procedures.
• Performs other duties and special projects as assigned.

Requirements

• Education: Bachelor's degree in engineering (Industrial, Mechanical, Manufacturing, Electro-Mechanical, or related field)
• Experience: 5+ years related experience in process engineering or manufacturing/operations environments. Electronics industry experience preferred (electromechanical product, POS systems, computer systems).
• Experience with automation, process control systems, or ERP/MES systems preferred
• Knowledge of process improvement methodologies (Lean, Six Sigma, SPC). Six Sigma Green Belt or Black Belt certification preferred
• Strong analytical and problem-solving skills
• Ability to interpret technical drawings, process flow diagrams, and data reports
• Proficiency in standard engineering and data analysis tools
• Project management and organizational skills. Ability to work independently and manage multiple priorities.
• Comfortable working in production, logistics, and office environment. Requires time on the production/logistics floor
• Able to work and travel in Juárez/El Paso. Occasional travel and extended hours during project implementations

At ExpressPoint, we offer a great benefits package. Our health, dental, vision and life insurance coverage begin on your first day of employment! We also offer paid vacations, holidays, 401K, short term and long term disability, and tuition reimbursement.