Outside Sales Representative
Eastern Metal Supply
Position Summary
The Outside Sales Representative owns assigned territory. This individual will guide their inside sales team and manage the customers in their territory to meet company sales and profit initiatives. The Outside sales representative will report to The Area Sales manager and will work closely with the Inside sales reps to help the territory provide superior customer experiences internally and externally.
The following duties are typically performed by those with this job title; however, they may perform other related duties, and not all duties listed are necessarily performed by each person with this job title:
- Directs sales activity by leading their Inside sales team, communicating the needs of the customer across the organization and reporting performance / market trends for the territory
- Facilitates the sales planning and execution process to support Territory growth
- Analyze current sales trends, market conditions and other pertinent information to drive Sales planning process to ensure all areas are capable of meeting customer needs
- Works with R&D and managers to help develop the roadmap for future-generation products or markets
- Fosters continuous engagement with customers including customer visits, facilitation of on-site meetings and attendance/participation in industry-based trade shows
- Drives personal talent development through product knowledge, sales training, value selling and objection handling
- Customer Problem Solving: Leads commercial discussion and/or actions related to solving concerns introduced by our customers
- Form strong relationships with Top Tier customers and develop an in-depth knowledge of other mid-upper level customers/prospects as directed
- Remains focused on growing their territory through market share growth, cross selling opportunities and new business
- Navigate Territory strategically utilizing company tools
- One of the primary duties of the role is making sales and obtaining orders
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Preferred: Bachelor’s degree (B.A.) from a four-year college or university or equivalent work experience
Experience/Skills/Abilities Required
- Must possess a valid driver’s license and meet the company’s motor vehicle safety standards, driving is an essential function of the role
- Must be willing to sign our standard non-compete agreement
- Prior outside sales experience is required
- Ability to organize, plan and prioritize duties: Detail-oriented
- Action Oriented: Enjoys working hard; is action-oriented and full of energy for the things they see as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others
- Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting the business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace
- Customer Focus: Is dedicated to meeting the expectations and requirements of customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
- Customer Experience: Can effectively communicate and lead sales activities to provide a great customer experience internally and externally
- Drive For Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results
- Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent their own interests and yet be fair to other groups; can solve problems with peers; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peer
Work Environment/Physical Demands
Office, fabrication and manufacturing shops – moderate to loud noise level. This position regularly requires standing; walking; sitting; use hands; reaching with hands and arms; and talking and/or hearing. Occasional lifting and/or moving up to 25 pounds. The position regularly performs duties away from the place of business. Frequent driving is a requirement of the position.
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