Claims Associate

Responsibilities Review and analyze incoming workers' compensation claims to determine severity and benefits owed Communicate with injured workers, employers, medical providers, and internal teams Document claim details and triage decisions in the claims management system Identify potential fraud indicators and elevate as needed Maintain compliance with company policies and state regulatory requirements Support continuous improvement initiatives within the triage process Requirements High school diploma or equivalent required Associate or Bachelor’s degree preferred Minimum 1+ year of related office or customer service experience Prior Workers’ Compensation industry experience highly preferred Strong organizational and communication skills Proficiency with online databases and/or claims management software (CXP or related) and Microsoft Office Suite Strong analytical skills and attention to detail Good time management skills and follow through on deliverables Collaborative with a team orientation and sense of urgency #J-18808-Ljbffr Jobtailor