Office/Operations Manager

Office/Operations ManagerTitan Factory Direct is seeking a highly organized, customer-focused Office Manager to support our growing operations in South San Antonio.This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can confidently & professionally manage multiple projects, vendors, and deadlines at the same time. You must be comfortable handling difficult situations, managing competing priorities, and maintaining a positive attitude under pressure.ResponsibilitiesDeliver exceptional customer service throughout the home-buying processCommunicate with customers, lenders, contractors, and service providersProcess finance and loan-related documentationManage billing, invoicing, and office administrationSchedule contractors and coordinate project timelinesMaintain accurate customer files and recordsSupport daily sales center operationsQualificationsOffice Management experience requiredStrong customer service and communication skillsExcellent organization and attention to detailAbility to prioritize and multitask in a fast-paced environmentExperience in construction, homebuilding, manufactured housing, or a related industry is a plusLoan processing, bookkeeping, or invoicing experience preferredProficient in Microsoft Office, Excel, and business softwareSpanish bilingual is a plusWhat We're Looking ForThe ideal candidate is professional, resilient, and solution oriented. Home construction and project coordination can be challenging, so you must be comfortable handling difficult situations, managing competing priorities, and maintaining a positive attitude under pressure.Compensation & BenefitsCompetitive Salary + Bonus OpportunitiesPotential Earnings: $42,000-$70,000+ annuallyMedical, Dental & Vision Insurance401(k) with 50% Company MatchPaid Vacation & HolidaysCareer Growth OpportunitiesTitan Factory Direct Building Homes. Building Careers. Building Futures.Background check and Drug Screen are required