Digital Product Manager

Digital Product Manager

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

As a Digital Product Manager (DPM), you are responsible for contributing towards defining, delivering, and managing the lifecycle of one or more products in Allstate's growing product portfolio. The Digital Product Manager assists with supporting strategic product vision, product discovery, roadmaps, and backlog to maximize the customer and enterprise value provided by their product. Successful Digital Product Managers help to identify assumptions and validate those assumptions using product discovery techniques. The Digital Product Manager is responsible for working closely with Business Architects and key stakeholders, ensuring the successful definition and execution of go-to market and communications strategies for their products. The DPM will support the Use My Protection customer journey as we transform how we serve our customers and business partners throughout the claims journey using innovative and modern technology. We are seeking a strategic, execution-driven product person, expertly living into Human-Centered design and Design Thinking practices to better understand needs and goals of our customers and employees, generating new ideas and features. They should be a creative problem solver in the face of technology and/or resource limitations and should be able to skillfully apply emotional intelligence to gain trust and influence across stakeholders. This individual will define and drive the strategic direction and vision for their digital product, iteratively delivering on consumer journeys and relevant demands.

Key responsibilities

• Measure and communicate results; make recommendations to leaders on additional product or experience opportunities.
• Participate in discovery/test & learn activities to quickly validate assumptions and product direction.
• Perform analysis and work that will support recommendations on product and process enhancements.
• Use customer feedback, detailed market analysis, and data gathering to provide recommendations on decisions about product and experience strategy.
• Contribute to the achievement of short- and long-term strategies to achieve product and experience goals for the UMP journey.
• Own the product backlog (including author, test, and accept stories), contribute towards creating an effective vision and provide timely stakeholder feedback on development iterations.
• Be an expert facilitator of digital product inceptions, ensuring appropriate KPIs, focus, and iterative deliverables with a bias for acceleration
• Expertly negotiate iterative delivery and sequencing within backlog.

Essential Skills

• A minimum of 3 years' experience conducting product scoping, discovery, framing, owning and managing a backlog in an Agile environment, accepting user stories in Agility or similar tools
• A minimum of 1 year experience delivering features for digital products with user focused design
• Demonstrated ownership of breaking down product features into user stories with defined acceptance criteria, supporting more than 1 end-to-end feature delivery
• Proven experience working daily with software engineering teams, evidenced by participation in XP team ceremonies (e.g., iteration planning meetings, retros, demos) and translating business requirements into technical deliverables
• Experience delivering product work within a multi-team or enterprise-scale technology environment, including managing dependencies and sequencing deliverables

Desirable Skills

• Experience working within a claims, insurance, or regulated domain, with evidence of delivering product features in that context
• Experience applying emerging technologies (e.g., AI/ML) to define or deliver product enhancements or new capabilities

Skills

Agile, Artificial Intelligence (AI), Backlog Management, Backlog Refinement, Business Case Analyses, Customer Centric Focus, Digital Delivery, Product Discovery, Product Management, Product Roadmapping, Product Vision, Systems Thinking, Technical Translations, Waterfall Model

Compensation

Compensation offered for this role is 0.00 - 0.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.