Community & Events Manager

Community & Events Manager

Pleasanton, CA

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world's first drug-free wearable therapy, clinically proven to alleviate symptoms in adults with drug-resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health.

We are seeking a passionate and experienced Community & Events Manager to lead and grow our Restless Legs Syndrome (RLS) community, and manage Noctrix Health events, including trade shows and regional gatherings. You will play a crucial role in building an engaged and supportive community for those affected by RLS, while driving awareness and collaboration through strategic events and partnerships.

***This is a full-time, hybrid position located in our Pleasanton Headquarters. We require an in-office presence of at least 3 days per week.***

Responsibilities:

• Develop and implement community-building strategies for RLS patients and caregivers through online platforms, social media, and forums
• Foster active and meaningful engagement, promoting support and awareness of RLS
• Manage community feedback and inquiries, ensuring prompt and empathetic responses
• Organize and host online community events (webinars, Q&A sessions, etc.) to share information, provide support, and increase engagement
• Collaborate with the marketing team to create content that resonates with the RLS community
• Identify and cultivate relationships with healthcare professionals, advocacy groups, influencers, and other industry partners to amplify outreach
• Represent the company at key industry events and conferences, networking with partners and stakeholders
• Collaborate on joint initiatives with partners to raise awareness and provide value to the RLS community
• Plan, coordinate, and execute company trade shows and regional events, ensuring seamless execution and maximum impact
• Manage event logistics, including venue selection, vendor coordination, and budget management
• Oversee event promotion, registration, and post-event follow-up, collecting feedback and insights to improve future events
• Work with the marketing team to develop promotional materials and campaigns for events
• Collaborate with the creative team to deliver educational and engaging content related to RLS for the community
• Regularly report on community insights, engagement metrics, and event performance
• Develop communication strategies to drive community participation and awareness of events and initiatives
• Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties

Requirements:

• Bachelor's Degree with 3+ years of related experience
• Excellent verbal and written communication skills
• Excellent project management skills
• Experience with large corporate tradeshow management and execution in the medical or healthcare space
• Experience with social media strategy and execution (pertaining to community building and event awareness)
• Experience driving collaboration with multiple teams to achieve results
• Advanced critical thinking and problem-solving skills
• Proficiency in using Microsoft Office products
• Ability to travel up to 25% of the time

Compensation:

• Base pay: $80,000–$110,000 per year + bonus