REGIONAL DIRECTOR of OPERATIONS
Compass Group
Regional Director of Operations
An industry leading hospitality food service group, Unidine Healthcare is driven by its exceptional people sharing their passion, creativity and talent to craft memorable patient and guest experiences. Unidine Healthcare's commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation. Our cafeterias and dining outlets offer a place for guests to enjoy something extraordinary. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best. Come and join our award-winning team!
Working as a Regional Director of Operations (RDO) you will lead, manage, and inspire a team of Directors and chefs and other leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic healthcare environment.
Key Responsibilities:
- Leads, manages, and inspires a diverse team of Directors, Managers, executive chefs and sous chef, and their teams, to provide top-notch service
- Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)
- Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
- Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications
- Supports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment
- Serves as representative/brand ambassador of the Unidine Healthcare team to senior clients in territory, and acts as escalation point
- Collaborates with key partners to support regional initiatives
- Owns the financial results/P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
- Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings
Required Qualifications:
- Bachelor's or master's degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degree
Preferred Qualifications:
- Multi unit, multi site leadership experience
- Proven management of $20M in Total managed volume
- Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
- Has a proven track record of growing a business and leading teams, along with strong financial acumen
- Has ability to think quickly, analytically, strategically, and accurately
- Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
- Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
- Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
- Proficient in the use of Microsoft Suite
Apply to Unidine Healthcare today! Unidine Healthcare is a member of Compass Group USA
Associates at Unidine Healthcare are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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