Payments Product Manager I (Franklin)

This job is with LexisNexis® Risk Solutions, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at

About the Team

The Product Management team is responsible for building secure, compliant, and scalable payment solutions that support government agencies and customers. We operate at the intersection of technology, compliance, and customer experience, partnering closely with engineering, design, operations, legal, risk, sales, and support teams. Our mission is to deliver reliable, data‑driven payment capabilities that meet complex regulatory requirements while improving outcomes for agencies and constituents.

About the Role

The Product Manager I is responsible for owning and delivering one or more product features within the government payments domain. This role leads feature execution end‑to‑end, from discovery through release, and represents assigned features within cross‑functional teams. The Product Manager I develops product plans, proposes new feature ideas grounded in a deep and firsthand understanding of customer needs, and ensures timely resolution of production issues based on data and customer impact. This role operates with a moderate degree of independence and high accountability, balances iterative delivery with regulatory rigor, and regularly presents product progress and demos to key stakeholders at program milestones.

Responsibilities

• Interacts with customers to represent requirements and understand key customer needs and market basics.
• Is familiar with and can use customer frameworks (e.g. Jobs To Be Done, personas).
• Autonomously analyzes situations and data.
• Executes on go to market launch plans as required. Contributes to building collateral and marketing materials and provides input and expertise.
• Directly addresses customer complaints.
• Leads the execution of a product roadmap for assigned area(s).
• Leverages tools to coordinate activities and ensure quality based on the development methodology in place. Participates and contributes to process improvement activities.
• Meaningfully contributes to development and execution of the product strategy.

Requirements

• Experience with Payments and Merchant fees
• Experience working in Agile product delivery environments.
• Working knowledge of payments, merchant services, or fintech platforms.
• Familiarity with PCI compliance, fraud, risk, or chargeback workflows.
• Experience with payment channels such as eCommerce, POS, IVR, or electronic check processing.
• Demonstrated ability to manage multiple tasks, projects, and priorities.
• Demonstrated readiness to engage in customer engagements.
• Demonstrated readiness to engage in work under minimal supervision.
  

U.S. National Base Pay Range: $71,600 - $119,400. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.

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