Regional Manager

Regional Manager

HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

As a Regional Manager, you will lead the execution of the regional sourcing strategy, driving commercial performance, profitability, and partner engagement across multiple markets within your sub-region.

This is a senior leadership role responsible for developing high-performing Area Managers and frontline teams, strengthening strategic hotel partnerships, and ensuring alignment between regional objectives and commercial execution. You will play a critical role in identifying growth opportunities, driving operational excellence, and ensuring the successful adoption of strategic initiatives throughout the region.

Job Responsibilities

• Partner closely with the Regional Sourcing Director to deploy corporate and commercial strategies across the sub-region.
• Translate regional objectives into actionable plans that drive growth, profitability, and market competitiveness.
• Implement and promote a consultative selling approach throughout the sourcing organization.
• Identify emerging opportunities through market intelligence, industry trends, and performance analytics.

• Lead, develop, mentor, and coach Area Managers and frontline teams.
• Build high-performing teams by identifying talent, optimizing portfolio allocation, and supporting succession planning.
• Foster a collaborative culture focused on accountability, continuous learning, and professional growth.
• Conduct regular performance reviews and provide ongoing coaching and development feedback.
• Drive capability-building initiatives to strengthen commercial and negotiation expertise across the region.

• Drive performance against revenue, profitability, and strategic KPIs.
• Monitor commercial performance and implement corrective actions when required.
• Develop data-driven strategies to maximize growth opportunities and market share.
• Ensure agility and responsiveness to changing market dynamics and business priorities.
• Support achievement of company objectives while maintaining a strong focus on partner value and client satisfaction.

• Build and strengthen relationships with key hotel partners, customers, and industry stakeholders.
• Participate in strategic negotiations and high-level commercial discussions.
• Represent HBX Group at industry events, conferences, and trade shows.
• Promote best-in-class consultative partnership approaches across the region.

• Partner closely with Account Development, Direct Channel, Commercial Optimization, Marketing, Operations, Revenue Management, SPA Specialists, and Commercial Enablement teams.
• Drive alignment across functions to support growth initiatives and strategic programs.
• Promote best-practice sharing across regions and sourcing teams globally.
• Ensure smooth execution of ecosystem deployment and strategic account transitions.

• Lead the implementation of new tools, processes, and strategic initiatives.
• Drive adoption of digital solutions and partner self-service capabilities.
• Ensure consistency and standardization across the sub-region.
• Champion continuous improvement initiatives that enhance efficiency and effectiveness.
• Support teams through organizational and operational change.

• Ensure all teams operate in accordance with company policies, regulatory requirements, and ethical standards.
• Promote compliance awareness and training throughout the region.
• Foster a culture of integrity, accountability, and responsible business practices.

• Promote the value of digital solutions and partner portals among hotel partners.
• Ensure teams actively drive adoption of self-service tools and ecosystem capabilities.
• Support hotel partners in maximizing the value and efficiency of HBX Group solutions.

Required Skills

• Strategic leadership and regional business management capabilities.
• Proven ability to lead and develop large, high-performing commercial teams.
• Strong stakeholder management and executive relationship-building skills.
• Advanced negotiation and influencing capabilities.
• Excellent commercial acumen with strong financial awareness.
• Data-driven decision-making and analytical thinking.
• Strong change management and transformation leadership skills.
• Excellent communication and presentation skills.
• Ability to manage complexity and prioritize effectively in fast-paced environments.
• Strong collaboration and cross-functional leadership mindset.

Required Tech Skills

• Advanced Excel for commercial analysis and performance management.
• Experience with reporting tools, dashboards, and business intelligence platforms.
• Strong understanding of CRM and sourcing systems.
• Ability to leverage data and analytics to support strategic decisions.
• PowerPoint and executive presentation skills.
• Experience with hotel distribution and revenue management platforms is highly desirable.

Qualifications & Experience

• Bachelor's degree or higher qualification in Business Administration, Economics, Tourism Management, Hospitality Management, or a related discipline.
• Significant leadership experience within sourcing, contracting, hospitality, travel, or commercial operations. (+5 years of experience)
• Proven track record leading and mentoring high-performing teams.
• Strong experience managing complex stakeholder relationships and strategic accounts.
• Deep understanding of the travel industry, hotel distribution ecosystem, and commercial partnerships.
• Experience operating in dynamic, fast-paced, multi-market environments.
• Fluent English required; additional languages are considered an advantage.

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.