Patient Experience Lead & Operations Coach
Boston Children's Hospital
Boston Children's Hospital is seeking a Lead Patient Experience Representative to oversee clinic administrative operations and enhance the patient experience. The role provides advanced administrative support, coordinates patient services, resolves complex issues, and serves as a resource for staff, providers, patients, and families. Responsibilities include greeting and registering patients, scheduling appointments, collecting demographics and authorizations, and coordinating with Financial #J-18808-Ljbffr Boston Children's Hospital
- ...Lead Patient Experience Representative- Pain Clinic | Boston Childrens Hospital Position Summary... ...(PER) oversees clinic administrative operations to ensure an exceptional patient... ...monitor work activities. Provide coaching, orientation, performance feedback, and...OperationsWork at officeShift work
- ...professional to drive performance and develop teams across store operations. You will hire, train, mentor and evaluate associates, manage... ...belonging, integrity, and community focus. Strong supervisory experience and a bachelor’s degree in business management are preferred;...Operations
$18.74 - $25.22 per hour
...Patient Transport Service Leader When you join the growing BILH team, you... ...department. Oversees the department's operation in the absence of a manager. Leads employees to exceed customer... ...preferred. ~1-3 years related work experience required. ~ Ability to...OperationsHourly payWork experience placementInterim roleShift workNight shift- Topdrawer in Brookline, MA is seeking an Assistant Manager to lead daily store operations and coach a small team while partnering with the Store Manager on... .... The ideal candidate has 2-3 years of supervisory experience, a passion for design and customer service, and a...OperationsHourly payFull time
$141.2k - $278.3k
Position Summary Lead Architect with Agentic AI Experience, AI & Engineering/Engineering as a ServiceAgentic AI is moving from experimentation... ...talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions...OperationsWork at officeLocal areaVisa sponsorshipFlexible hoursShift work- ...Patient Insurance Team Lead The Patient Insurance Team Lead is responsible and... ...issue. Maintain operations by following policies and... ...achieved and sustained by coaching, counseling, and disciplining... ...-on medical reimbursement experience. Position Requirements/...OperationsWork at officeFlexible hours
$141.2k - $278.3k
Position Summary Lead Solution Architect - AI & Engineering/EaasJoin Deloitte’... ...that transform mission-critical business operations. In this role, you will help clients... ...Engineering, or Mathematics8+ years of experience in software engineering, application architecture...OperationsLocal areaFlexible hours- ...practice, seeks a Front Desk Coordinator to deliver a polished, luxurious experience from arrival to checkout. This role drives bookings, handles client inquiries, and supports daily operations with strong organizational and sales skills. The candidate thrives in a fast...Operations
- ...into leadership to drive store performance and deliver Topdrawer’s quiet, design-focused customer experience. You will coach and develop the team, oversee daily operations, plan inventory and events, and partner with leadership on KPIs, training, and growth toward Store...Operations
- ...immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted... ...Summary The Experience Lead is a hands-on, guest-facing floor... ...provides real-time support, coaching, and oversight of the hourly... ...: Experience of operational management within a guest-facing...OperationsHourly payWork at officeShift work
$55k - $65k
...The Opportunity: We, at Flywire, are seeking a Payment Experience Team Lead in the Americas. Payment Experience roles at Flywire are... ...regional Payment Experience Team, manage the team’s daily operations and projects execution, support team members in reaching the...OperationsFull timeWork at officeLocal areaImmediate startFlexible hours- ...options, and helping drive membership sales and renewals. You will collaborate with coaches and team members to ensure an exceptional member experience, manage daily studio operations, and maintain accurate records in our sales systems. This role combines customer service...Operations
- ...Somerville, Massachusetts, is searching for a Retail Supervisor to lead and support store associate teams. This role involves training staff, ensuring positive customer experiences, and managing store operations effectively. The ideal candidate will have 2-5 years of...OperationsFull time
- ...DescriptionDepartment SummaryWe currently have an open position for a Patient Experience Representative role. This role works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient...OperationsTemporary workRelocation package
- Planet Fitness in Chelsea, MA is seeking an Assistant Manager to help oversee gym operations and deliver a Judgement Free member experience while driving financial success. The role requires bilingual English and Spanish communication, leadership of MSRs, Trainers, and...OperationsShift work
$130.1k - $146.3k
...position for AI Solution Consulting Lead reporting to the Associate... ...in cancer research and patient care. We are united in our mission... ...and DFCI’s clinical and operations stakeholders.Translate Requirements... ...audiences.Champion User Experience: Ensure AI tools are designed...OperationsFull timeContract workWork experience placement- LidsU, operating The COOP stores serving Harvard and MIT communities, seeks a Campus Store Manager to lead daily performance, sales, customer experience, and local campus relationships at the Cambridge storefronts... .... You will recruit and coach a store team, manage...OperationsLocal areaWeekend workAfternoon shift
- Job Posting DescriptionPosition summary:You will provide support to the administrative operations of the emergency Department and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate...OperationsFull timeTemporary workRelocation packageShift workWeekend work
$206.25k - $297.92k
Job title: Global Lead, Scientific Platforms & Engagement StrategyLocation... ..., personalized scientific experiences. Sanofi's Medical Innovation... ...high-impact innovation. We operate as a future-focused lab:... ...science experiences for HCPs, patients, and payers — designing how...OperationsFull time- ...Manager in Brookline, MA to lead store operations, drive profitability, and ensure a seamless patient and customer journey. This role... ...Manager as needed. You will coach associates, manage appointments... ...exceptional customer experiences in a busy optical retail environment...Operations
- Edge of Elsewhere, a new immersive art and puzzle venue, seeks a Shift Lead in Somerville, MA to steer daily operations and guest experience on the floor. You will open/close, set the day’s pace, and lead a team of Guest Experience Associates to deliver a seamless, engaging...OperationsShift work
$210.9k - $379.2k
...challenging and rewarding career experience, with the potential to make a significant impact on patients' lives worldwide.Moderna is seeking a Global Medical Lead to lead medical affairs strategy... ..., biostatistics, clinical operations, and regulatory affairsStrategic...OperationsPermanent employmentFull timeWork at officeWork from homeWorldwide$144.06k - $205.8k
...turning innovative science into VALUE for patients. We provide transformative therapies... ...by practice capacity and operational readiness. The Lead, Access Marketing, IZERVAY is responsible... ...relevant healthcare commercialization experience in the U.S.Demonstrated experience...OperationsWork at officeRemote workWork from homeWorldwide- Boston Children’s Hospital is seeking a Lead Patient Experience Representative to oversee clinic administrative operations and ensure an exceptional patient experience. You will provide advanced administrative support, coordinate patient services, resolve complex issues...Operations
$206.25k - $297.92k
...World Evidence (RWE) Strategy Lead, you will establish and... ...OneMedical Pharmacovigilance and Patient Safety (PSPV) serves as an end... ...execution of RWE strategies. Operating across both our General... ...brings your energy, expertise and experience as well as takes an entrepreneurial...OperationsFull timeLocal area$186k - $256k
...This Role: The Field Excellence Lead for New Products & Account... ...catalyst who designs the field operational launch roadmap, with a focus... ...the right set of skills and experience we will consider Remote (US only... ...where we operate and the patients we serve. We know that diverse...OperationsFull timeTemporary workWork at officeLocal areaImmediate startRemote workShift work$169.4k - $266.2k
...Scientific Communications Group Lead, Hematology.As a subject... ...close collaboration with GMAO Operations teamAs needed, provide medical... ...plus commensurate long-term experience within pharmaceutical or biotech... ...Takeda, we are transforming patient care through the development...OperationsMinimum wageFor contractorsFreelanceLocal areaRemote work- ...DescriptionPosition SummaryWorks under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in...OperationsTemporary workRemote workMonday to Friday
- ...summaryThe Senior PER ensures an optimal patient experience by monitoring clinic activity,... ...workflow issues.Acts as a resource on operations and billing.7. TechnologyUses office systems... ...difficult questions arise. Capable of coaching others by translating complex nuances...OperationsTemporary workWork at officeRemote workRelocation packageShift work
$18 - $21 per hour
...distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering... ...until satisfied, etc.). Operations Responsible for holding... ...necessary. Assists with and coaches other team members to work with...OperationsHourly payWork experience placementSeasonal workLocal areaShift work
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