Medical Receptionist - Float position

Job Description

Job Description

Our experienced and friendly Medical Receptionist will greet and schedule patients and visitors, call patients to remind them of appointments, answering and routing calls, making transactions, and keeping paperwork organized. The Receptionist mainly uses phones and computers to communicate with patients and staff, so they must have basic knowledge of computers. Must interact frequently with patients, medical professionals, and supervisors, and must have excellent communication skills and have a personable demeanor. 

LOCATION: This is a float position with the primary location at The Woodlands, and float to all Houston clinics as needed. 

Hours: Monday - Friday 7:45 a.m. - 5 p.m. 

Essential Responsibilities:

• Answer phones and direct calls or assist patients as appropriate, managing the continuous flow of information between the lab, on-site physician, and staff while adhering to standards of patient care and patient privacy.

• Schedule and confirm patient appointments, check-ups, and physician referrals.

• Answer telephones and direct calls to the appropriate staff in a busy office environment.

• Greet visitors, ascertain the purpose of their visit, and direct them to the appropriate staff.

• Compile and maintain medical charts, reports, and correspondence.

• Interview patients to complete insurance and privacy forms.

• Perform other duties, special projects, and tasks as assigned.

Education: 

• High School Diploma or GED, required. 
• 1 year of Medical administrative or Medical call center experience in a busy office is REQUIRED. 
• Bilingual-Spanish is a plus!

Why You'll Love Working Here – Our Amazing Benefits:

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program —your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.