Sr. Business Intelligence Engineer

Atos SE (Societas Europaea) is a leader in digital services with 2014 pro forma annual revenue of circa € 11 billion and 93,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation. Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, and Worldline. Our ability to deliver Operational Excellence means that we are always ready and able to help our clients address whatever challenges they face, wherever they are in the world. We also place great emphasis on understanding and meeting the needs and priorities of our clients, including their sustainability objectives. Atos values the individual and strives to deliver an appropriate work-life balance because a motivated and happy person can add untold value to our clients and colleagues around the world. For more information, please see the Atos corporate web site: Job Description A Business Intelligence engineer who can troubleshoot complex applications. Working closely with application, database, storage, and network teams to resolve complex issues and to architect new solutions. This engineer would also work closely with the Application Support teams to develop new levels of automation. Job Responsibilities: Overall responsibility of this position is to provide technical leadership, guidance and service improvements through leveraging a global, account-based technical delivery team for infrastructure applications (i.e., middleware, database, business intelligence, collaboration, SOA). Specific areas of responsibilities for support include: Provide senior technical leadership to BI/Middleware incidents, driving technical teams and incident management bridges to resolve client incidents Demonstration and application of situational awareness applied to the assessment and execution of resolution decisions during incident resolution Provide senior technical leadership to problem management activities for BI and Middleware services Assess current infrastructure application services and identify continuous service improvement (CSI) and automation opportunities Provide technical guidance and recommendations to the account Business Intelligence and Middleware teams in support of their operational and service request tasks Support SLA tracking and reporting for open systems services Support the creation and update of configuration items and knowledge artifacts Regular assessment of operational procedures and alignment of business recovery services to production services Represent Atos in customer Business Intelligence strategy and architecture meetings and workshops, including: policies and plans for data, applications, hardware, telecommunications, and computer installations; plan, participate and oversee standards are applied to project initiatives All other duties as assigned Typically utilizes technical skills more than management skills This position requires strong technical skills, aggressive (non-passive) personality traits to drive incident resolution teams and events, ability to remain calm and focused during high tension critical service incidents, ability to articulate clear and effective communications (internal/external), ability to think out of the box and a desire to pursue and lead alternative solutions. Qualifications Very Good Unix Scripting Skills & proficient with the command line interface Experience working with both virtual hosts (VMWARE) and virtual guest OS's Enterprise experience working with SAN attached systems Possess excellent interpersonal, verbal and written skills: ability to clearly and concisely articulate issues, alternatives, and recommendations Flexible, adaptable, and able to manage multiple tasks in a dynamic, high-pressure, fast-paced environment Project Management skill levels sufficient for the understanding and implementation within-team and cross-functional projects Proven troubleshooting skills and ability to understand complex relationships between components of multi-tiered applications and systems Self-driven and be able to work independently with minimal supervision 20+ years in the IT industry, focused in open systems technologies MS Windows, Redhat Linux and EMC products Business Intelligence Services technologies: Endeca, Tealeaf, Actuate, Web Experience Manager (WEM), Informatica, Couchbase, Database technologies (i.e., Oracle, SQL Server, DB2 for Linux/Unix/Windows) Performing data analysis, identifying trends and improvement opportunities Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr