Senior CX Analytics Lead - Turn Feedback Into Action
Citi
Citi is looking for a Customer Experience (CX) Analytics Lead in Charlotte, NC, to transform customer feedback into actionable insights. This role supports the Retail Bank and Citigold team by ensuring that the Voice of the Customer is accurately captured and communicated effectively. Ideal candidates will have 10–15 years of experience in customer data analysis, a strong analytical background, and the ability to present insights to executive leaders. Competitive benefits, including medical and wellness programs, are offered. #J-18808-Ljbffr Citi
Vacancy posted 17 hours ago
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