Customer Advocacy Specialist II - Remote
Affirm
New York, NY
- Remote job
Affirm is seeking a Customer Advocacy Associate II within its CAR team to investigate and remediate challenging complaints from bank partners and executives. You’ll collaborate with cross-functional partners to assess root causes, ensure fair outcomes, and learn from escalations to improve overall customer experience. The role emphasizes empathy, excellent communication, and a compliance-minded approach to resolve issues while supporting ongoing product and process improvements. #J-18808-Ljbffr Affirm
Vacancy posted 1 day ago
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