Administrative Assistant

Impact Fire Services Job OpportunityAt Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.When you join Impact Fire you will receive:Competitive compensationPay is on a weekly cycle, every FridayCareer Advancement OpportunitiesCompetitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidaysCompany paid short and long-term disabilityImmediately vested in our 401(k) company matchFull-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.Exceptional guidance and support from our managersCollaborative culture & environmentRobust training opportunities with company reimbursement upon achieving required licensingApprenticeship programs for fire sprinkler, fire alarm and inspection positionsOpportunity to work alongside some of the best talent in the fire protection industryWe are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position. The ideal candidate for this job is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.Primary Job Responsibilities:Greeting visitors upon arrival to the officeManage workflow ensuring that deadlines are met and work is completed correctlyAssist in scheduling work for field employeesAssist with collection calls on outstanding invoicesDispatching technicians to perform service at customer sites.Answering phone calls and email messagesProvide customer support as needed.Scheduling service for customers as needed.Implement and monitor programs as directed by management, and see the programs through to completionAssume responsibility for maintenance of office equipment, including computers, copy machines and fax machinesMaintain office supplies by checking inventory and order itemsRequired Skills:Administrative Assistant experienceStrong background in Accounts Receivable, billing and collectionsCurrent use of MS Office Suite (Word, Excel) in a proficient mannerAbility to analyze and revise operating practices to improve efficiencyDetail oriented and comfortable working in a fast-paced office environmentExceptional communication skillsSuperior organization skills and dedication to completing projects in a timely mannerOther Required Capabilities:Customer Service - provide helpful, courteous, accessible, responsive and knowledgeable support to staff, clients, and others at all timesProblem Solving - Identifies potential issues, find solutions by looking beyond the obvious, and apply effective methods for solving problems to support the business objectives.Strong interpersonal/communication skillsDetailed oriented and demonstrate a high degree of accuracy when performing data entrySuccessful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.Employment with an Equal Opportunity Employer (EOE) including disability/veterans.