Market and Product Expansion Manager - Payments - Vice President

Job Description

Are you looking for a highly cross-functional, collaborative and analytical role in one of the fastest growing segments of the payments industry? If so, you've found the right team!

As a Vice President Market and Product Expansion VP within the JPM Wallet team, you will be responsible for the development and execution of our Go-to-Market strategy. This will include gathering consumer insights, partnering closely with external marketing to launch relevant campaigns, and enabling the Salesforce through the development of internal and external collateral and training program.

Job responsibilities

• Conduct primary (through client interviews) and secondary (through working closely with Sales) research to inform the Go-to-Market strategy and tactics, including the development of customer personas and ‘jobs to be done’ insights
• Research and analyze market trends including industry developments, customer sentiment, and competitor launches to ensure Go-to-Market approach remains relevant and innovative
• Create compelling narratives that resonate with the target market, including clear value propositions that differentiate our products and authentic client stories that connect with our audience
• Facilitate a feedback loop between Client Solutions/Sales and Product teams to ensure client needs are incorporated into product decisions

• Enable and empower Sales partners through creating compelling sales collateral including competitive battle cards, discovery guides, and pitch decks

   

   

Required qualifications, capabilities, and skills

• 5+ years of experience in Product Management or Product Marketing at a leading bank or fintech
• Strong analytical skills with the ability to translate qualitative and quantitative research and data into actionable insights
• Able to communicate effectively and use best practices when working with diverse, cross-functional stakeholders 
• Excellent communication and presentation skills, with the ability to effectively convey complex technical ideas to internal stakeholders and target customers 
• Ability to work across multiple teams to deliver our vision 
• Proficiency in Microsoft Word, Excel, and PowerPoint

Preferred qualifications, capabilities, and skills

• Naturally empathetic and curious about customers and their needs
• Passionate about creatively solving problems with an entrepreneurial spirit
• A track record demonstrating a high level of personal initiative, setting and executing challenging goals
• Outcomes-focused, referring to roll up your sleeves and get the work done

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.