Referral Coordinator

Job Description

Job Description

Are you ready to make a real difference in the lives of others? Join Fourth Street Clinic as a Full Time Referral Coordinator and dive into an exciting role where your work helps connect individuals with essential services! Located in the vibrant heart of Salt Lake City, UT, this onsite position offers a dynamic environment where you can thrive. With a competitive pay range of $19-$21 per hour, you’ll be rewarded for your hard work and commitment to our core values of trust, respect, and integrity. You'll be part of an energetic team that’s passionate about serving the community while fostering a culture of accountability and transparency.

Step into a role where your contributions matter and see firsthand how you can help empower those in need. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off. If you're ready to elevate your career while making a profound impact, we can't wait to hear from you!

Fourth Street Clinic helps Utahns experiencing homelessness improve their health and quality of life by providing high-quality, integrated healthcare. Our team is passionate, collaborative, and deeply committed to health equity and human dignity.

As a Referral Coordinator at Fourth Street Clinic, you'll play a crucial role in connecting patients to specialized services and ensuring they receive the care they need. You’ll collaborate closely with medical providers, behavioral health staff, and community partners to coordinate both internal and external referrals, schedule appointments, and facilitate follow-up care. Your day-to-day responsibilities will include managing incoming phone calls from patients and clinics, verifying insurance eligibility, and guiding uninsured patients to community resources. You'll also oversee various voucher programs, such as the IHC Diagnostic Service Voucher and HCI Colonoscopy Voucher, while providing trauma-informed, patient-centered support. Engaging with patients, staff, and community health centers, you'll notate all interactions to enhance collaboration and improve patient services.

Join a high-performance team dedicated to making meaningful impacts on our community’s health and well-being!

To thrive as a Referral Coordinator at Fourth Street Clinic, you’ll need a unique blend of skills and experiences. A background in social services or direct patient care, especially working with underserved populations, is essential. You should possess strong oral and written communication skills, allowing you to effectively interact with patients, medical providers, and community partners. Proficiency in using EPIC or other electronic health record systems will streamline your workflow and enhance collaboration.

Excellent interpersonal skills are crucial, along with the ability to multitask effectively in a dynamic environment. Being self-motivated and accountable will help you excel in this role, as well as your openness to constructive feedback for continuous improvement. If you’re bilingual in Spanish, that’s an added bonus that will enhance your ability to connect with diverse patients in our community. Join us in making a difference!

Knowledge and skills required for the position are:

• Experience working with underserved populations or in social services case management or direct patient care.
• Strong oral and written communication skills.
• Experience using EPIC or other EHR systems.
• Excellent interpersonal and multitasking abilities.
• Self-motivated, accountable, and able to take constructive feedback.
• Bilingual in Spanish preferred

If you think this job is a fit for what you are looking for, great! We're excited to meet you!

Must be able to pass a background check, including fingerprints.