Planning Specialist, Customer Experience
$18 - $20 per hourGamma Phi Omega International
- Planning Specialist, Customer ExperienceRentokil North AmericaPhoenix, AZFull-TimeJun 24, 2026Other## Job Description**Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!***For more information about our benefits, see below!*We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."****Key Relationships:***** Planning & Scheduling Supervisor* Planning & Scheduling Sr. Leader* Director Routing and Scheduling* VP Logistics* Branch Managers, Service Managers, and Technicians* Contact Center colleagues* North America Managers and Colleagues* Key customers* Strong relationships within customer organization and Field****Job Summary:****This role will utilize route analysis software to adjust territory plans to create effective and efficient daily and weekly tactical route plans for assigned branch locations. They will perform data analysis of plans, resource availability and territory. This role will also maintain geographic codes, addresses and customer information and Report metrics on a daily basis to Service Planning Supervisor and Branch Managers/Technicians.****Key Performance Indicators:***** Work Orders scheduled per day/month* 30 and 60 day completion rate* Planned Miles between Work Order****Principal Duties and Responsibilities:****To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following:* Creates route plans using work order data and route analysis software* Communicates routes within assigned territory to service personnel* Summarizes and reviews plans daily with the Service Planning Supervisor* Creates summary reports daily and provides to supervisor* Performs other duties as assigned**CANDIDATE SUMMARY******Required Experience:***** Advanced knowledge of Routing and Scheduling software systems* Advanced knowledge of the company’s branch service department as it relates to resources, territory structure, advanced planning of recurring services and schedule availability for unplanned demand* Verbal and written communication skills, including public speaking* Analytical skills and attention to detail* Advanced skills with MS Office Applications (Word, Excel, Outlook, PowerPoint)* Ability to read, analyze, and interpret general business documents, maintenance instructions, procedural manuals and/or government regulations* Ability to manage multiple, repetitive tasks* Basic understanding of texting software or other forms of software needed to accomplish this objective* Ability to effectively interact with co-workers and the public* Basic knowledge of the company’s operating systems****Required Leadership Traits and Characteristics:***** Outstanding communication skills with demonstrated ability to influence at all levels with a range of internal and external stakeholders including customers, employees, and suppliers as required.* Able to demonstrate strong levels of drive, work ethic and personal accountability with the ability to work under pressure while maintaining sound judgement and a rigorous focus on the details.* Acts with the highest standards of integrity at all times and builds enduring and trusting relationships across all key stakeholders.****Formal Education, Qualifications or Training:***** High school diploma or (GED) or equivalent combination of education and/or experience in the service industry* 1-2 years of related experience as dispatcher and/or customer service agent**Physical Demands and Working Conditions:**The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to:* Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.* Sitting for long periods of time while using office equipment such as computers, phones and etc.* Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.* Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.Incumbent is required to have:* Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.Incumbent will be subject to:* Inside working conditions: The change of building environment such as with or without air conditioning and heating.## **Base Pay Range**Hourly: $18.00 - $20.00While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).**Why Choose Us?** A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: **Professional and Personal Growth*** Multiple avenues to grow your career* Training and development programs available* Tuition Reimbursement benefits (for FT Colleagues)**Health and Wellness*** Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1* Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more**Savings and Retirement*** 401(k) retirement plan with company-matching contributions**Work-Life Balance*** Vacation days & sick days* Company-paid holidays & floating holidays* A company mindset that prioritizes health, safety, and flexibilityWe are looking for individuals who want to make a difference where our customers live and work. Is that you?This company is a Drug Free workplace.Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.California residents click here to review your privacy rights.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
- J-18808-Ljbffr Gamma Phi Omega International
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Planning Specialist, Customer Experience in Phoenix, AZ vacancy
- Gamma Phi Omega International in Phoenix, AZ is seeking a Planning Specialist for Customer Experience to utilize routing software for effective scheduling. Responsibilities include analyzing territory plans and creating daily tactical route plans. Candidates must have a...SuggestedFull time
$18 - $20 per hour
Key Relationships Planning & Scheduling Supervisor Planning & Scheduling Sr. Leader Director... ...America Managers and Colleagues Key customers Strong relationships within customer... ...as assigned Candidate Summary Required Experience: Advanced knowledge of Routing and Scheduling...SuggestedHourly payFull timeLocal areaImmediate start- ...Dinamic AS Group, we are committed to delivering exceptional customer experiences through innovation, efficiency, and a people-first approach.... ...in Phoenix. This role is ideal for someone who excels in planning, coordination, and execution of events while maintaining a strong...SuggestedFull time
Alphabe Insight
Phoenix, AZ2 days ago - ...seeking an Entry Level Events Assistant to manage event marketing promotions. You will help build brand awareness and improve customer experience through innovative marketing campaigns. This is an onsite position suitable for individuals keen to join the workforce. The...Suggested
- Alphabe Insight is seeking a detail-oriented Event Coordinator to enhance our customer experiences in Phoenix. The ideal candidate will excel in planning, coordination, and execution of various events, ensuring that they meet the highest standards of quality and client...SuggestedFull time
- A financial services company is seeking a Retirement Plan Specialist to manage and administer 401(k) plans. This remote position involves reviewing client documents, preparing government filings, and utilizing administration software. Ideal candidates will have strong communication...Hourly payRemote work
Guidant Financial
Phoenix, AZ2 days ago - ...marketing firm specializing in brand awareness, customer engagement, and experiential campaigns.... ...Associate, you will play a key role in planning and executing live campaigns while... ...motivated individuals who want hands-on experience and long-term growth opportunities. Key...Work at office
The Market Social
Phoenix, AZ14 days ago - ...to join our team as a Remote Vacation Planning Specialist . In this role, you will assist clients... ...role, you will: Provide excellent customer service to clients planning vacations... ...style Previous customer service or travel experience is helpful but not required . What We...Remote workFlexible hours
Hallford Travels
Phoenix, AZ20 hours ago $68k - $72k
...trust, we can be a logistics partner that customers trust with a diverse group that works... ...initiatives. Assist with operational planning related to volume fluctuations, new business... ..., or a related field. ~0-2 years of experience in business planning, logistics,...Full timeFNS, Inc.
Phoenix, AZ1 day ago$23.55 per hour
Guidant Financial is seeking a Retirement Plan Specialist for a fully remote position open to candidates in various states including Arizona. This role involves administering 401(k) plans, reviewing client documents, and ensuring compliance with government filings. A competitive...Remote jobHourly pay$75k - $80k
...industry. Come join our dynamic and dedicated team. State Plan & Health Policy Specialist Job Details Location: 150 N. 18th Ave., Phoenix, AZ 8500... ...political science or related field and three (3) years’ experience related to health care policy. Or four to six years...Full timePart timeInternshipWork at officeRemote workFlexible hours- ...Arizona. The role involves developing and enhancing Blue Yonder solutions particularly focused on Demand Planning. Candidates should have 5-8 years of experience in Blue Yonder development and proficient technical skills in the BY platform. This contract position requires...Contract work
$23.55 per hour
Guidant Financial is looking for a Retirement Plan Specialist to work remotely from the United States. This role involves reviewing client documents, preparing annual government filings, and providing educational support on 401(k) plans. Ideal candidates have strong communication...Remote jobHourly pay- AHCCCS is seeking a State Plan & Health Policy Specialist to join the Federal Relations team. You will manage AHCCCS State Plans, negotiate with CMS, and lead health policy research and presentations for stakeholders. Responsibilities include federal rule reviews, policy...Remote job
- ...Remote Vacation Planning Specialist - Flexible Schedule We are looking for friendly, organized individuals to join our team as Remote... ...trips. Training is provided, and no previous travel industry experience is required. This role is ideal for individuals seeking...Remote jobFlexible hours
- Guidant Financial is seeking a Retirement Plan Specialist for a fully remote position available to candidates in multiple states, including Arizona. This role involves administering and reviewing 401(k) plans, ensuring clients meet compliance requirements, and educating...Remote jobWork at office
- ...is seeking an Associate Financial Advisor to provide specialized wealth management solutions. The role involves delivering financial plans, monitoring client revenues, and engaging clients for additional business opportunities. Qualified candidates must have an...
- ...About the job Travel Planning Specialist We are looking for a detail-oriented and customer-focused Travel Planning Specialist to join our remote team. In this role... ...to research, design, and book custom travel experiences tailored to their individual needs. Whether it...Full timePart timeSeasonal workRemote workWork from homeFlexible hours
Live the Dash Travel
Phoenix, AZ3 days ago - FM Industries, located in Phoenix, AZ, is seeking an AZ Planning Administrator to undertake daily data entry and filing tasks for the... ...should possess a high school diploma, attention to detail, and experience with ERP/MRP systems. The position offers a dynamic work...
- A travel services company is looking for Cruise Operations Support Specialists to join their remote team. The role involves assisting clients with planning and booking their travels while ensuring high-quality service. You will communicate professionally, resolve client...Remote job
$65k - $90k
..., monitoring and managing Collaborative Planning report to ensure adequate stocking levels... ...and deficiencies, in support of customers in maintenance, planning and operations.... ...School Diploma/GED and four (4) years of experience in Supply Chain, Business, Accounting, Engineering...Shift workDay shift$65k - $90k
...communication, and adhering to accounting principles. Candidates should hold a degree in a relevant field or have four years of experience. The position offers a competitive salary range of $65,000-$90,000 annually, along with benefits including housing allowance, medical...- ...to manage and expand advisor relationships, handle escalations, and lead participant education and enrollment support for retirement plans. You will deliver advanced investment guidance, analyze fee schedules, and coordinate plan reviews with internal teams, traveling to...
$73k - $101k
...Will Do Lead workload activities of the assigned department by planning, scheduling, measuring, and analyzing Maintenance activities... ...Freeport High School diploma or GED and six (6) years specific experience in field maintenance in mining/mfgor industrial operationsor six...Live inWork at officeShift workDay shiftFreeport-McMoRan Inc.
Phoenix, AZ20 hours ago$82k
...Do: Collaborate with Operations to set planned ship dates and monitor performance to plan... ...release plans to support MRP and customer schedules Work with operations to identify... ...Degree in related discipline or 5-7 years’ experience in lieu of degree 3 years Materials Planning...Full timeIndotronix Avani Group
Phoenix, AZ2 days ago- ...Insurance, LLC is seeking a Legal Document Specialist to draft legal documents and manage... ...role is crucial for delivering high-touch experiences and requires strong organizational... ...caseloads, and coordinating with estate planning attorneys. Ideal candidates should have...Full time
$70k - $80k
...II (Transportation focused) to join our Arizona Environmental Planning team. In this role, you will be providing technical expertise... ...resources management, or a related field. 2 yearsof relevant experience or demonstrated equivalency of experience and/or educationin environmental...Full timeWork at officeLocal areaFlexible hoursAfternoon shiftAECO Co
Phoenix, AZ20 hours ago- ...Group is looking for a Legal Document Specialist in Peoria, AZ. This full-time, on-site... ...involves drafting and reviewing legal estate planning documents while ensuring accuracy. The... ..., at least 2 years of administrative experience, and proficiency in MS Office....Full time
$64k - $87.5k
...the Supervisor in the assigned area to establish and monitor planned schedules for assigned activities. Participate in daily, weekly... ...Freeport High School diploma or GED AND four (4) years specific experience in field maintenance in either mining/manufacturing or...Live inWork at officeShift workDay shiftFreeport-McMoRan Inc.
Phoenix, AZ4 days ago- ...Engineering and Design is looking for a Planner to join our Land Use Planning Team within the Building’s Division in Phoenix, AZ. This entry... .... The ideal candidate brings either education and/or experience in land development and entitlements, a working understanding...Temporary workInternshipWork at office
Hilgartwilson
Phoenix, AZ3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Planning Specialist, Customer Experience. Be the first to apply!
Related searches