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Night-Shift IT Service Desk Specialist

$24.87 - $30.91 per hour

Ingram Content Group

Ingram Content Group (ICG) is seeking a Service Desk Specialist to provide front-line customer support in La Vergne, TN. Responsibilities include troubleshooting software and hardware issues, ensuring timely resolution of technical issues, and monitoring performance within defined SLAs. Ideal candidates will possess strong customer service skills, a high school diploma, and prefer a technical degree. The role offers a competitive salary ranging from $24.87 to $30.91 per hour, plus comprehensive benefits including tuition reimbursement, wellness programs, and a casual dress code. #J-18808-Ljbffr Ingram Content Group

Vacancy posted 2 days ago
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