Product Management Director, AgentExchange Data Platform (San Francisco)

Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

AgentExchange is building the trusted platform for discovering, deploying, and managing enterprise applications, AI agents, skills, and partner solutions. The AgentExchange Data Platform provides the intelligence layer that powers these experiences by delivering trusted, governed, and reusable data products for analytics, AI, personalization, trust, and ecosystem growth. As Director of Product Management for the AgentExchange Data Platform, you'll define the vision, strategy, and execution for the data platform, telemetry, analytics, and intelligence capabilities that power internal teams, partners, executives, AI agents, and headless marketplace experiences. This role sits at the intersection of Product, Engineering, Data Engineering, Data Science, Architecture, and Business Intelligence, and is responsible for transforming AgentExchange from a collection of systems into a scalable, AI-ready data platform.

What You'll Be Doing

• Own the vision and multi-year roadmap for the AgentExchange Data Platform, establishing the foundation for trusted, reusable data products that power analytics, AI, operational reporting, and ecosystem intelligence across AppExchange, AgentExchange, Slack Marketplace, Partner Console, and future marketplace experiences

• Define the products and capabilities that measure marketplace health and business performance, including customer acquisition and retention, GMV forecasting, ecosystem growth, search and conversion analytics, partner performance, customer and partner effort, and executive KPI reporting

• Develop reusable analytics services that expose trusted marketplace intelligence through dashboards, APIs, semantic models, and AI-ready data products, driving a build once, consume everywhere architecture so analytics can be consumed consistently across Salesforce products, partner experiences, and AI agents

• Own the strategy for telemetry, instrumentation, data governance, and marketplace data architecture, establishing canonical data models, metadata standards, taxonomy, semantic definitions, identity resolution, and data quality practices that enable trusted decision-making and scalable platform capabilities

• Build self-service analytics for executives, product teams, engineering, and partners while enabling predictive and AI-powered capabilities such as forecasting, lead scoring, ecosystem health, recommendations, conversational analytics, and business intelligence

• Partner closely with Engineering, Data Engineering, Data Science, UX, Finance, Security & Trust, and Business Intelligence to deliver reusable platform capabilities. Lead and mentor a team of Product Managers while influencing architecture and product strategy across multiple organizations

What We're Looking For

Required Qualifications

• 10+ years of Product Management experience building enterprise platform products

• Experience building data platforms, analytics platforms, telemetry systems, or business intelligence products

• Strong understanding of modern data platform architecture, including data modeling, APIs, event-driven systems, governance, metadata management, semantic layers, experimentation, and AI/ML data pipelines

• Experience delivering reusable platform services and data products consumed by multiple applications

• Demonstrated success partnering with Platform Engineering, Data Engineering, Data Science, and Architecture teams

• Strong executive communication and organizational leadership skills with the ability to influence senior technical and business leaders

• Experience leading and developing Product Management teams

• Familiarity with AI-powered analytics, conversational BI, or marketplace/ecosystem products

Preferred Qualifications

• Advanced degree in Computer Science, Engineering, Data Science, Information Systems, or a related technical field

Why Join?

You'll help shape the intelligence layer behind one of Salesforce's most strategically important new platforms - turning a fast-growing collection of systems into a unified, AI-ready data foundation. You'll work across some of the company's most technically ambitious teams, with the mandate and visibility to influence architecture and strategy well beyond your immediate team.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.