Product Management Director , Missionforce Operations (Private Cloud Edition) (San Francisco)

Responsibilities

• Define and execute vision, strategy, and roadmap for Missionforce Operations Private Cloud Edition (PCE) product offerings — especially in Trust, Compliance, Security, Privacy, Scalability, Accessibility, and mission readiness.
• Dive deeply into product/platform architecture to ensure it supports key requirements of defense/public sector: secure cloud operations, AI/ML‑enabled decision support, operational resilience.
• Lead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX design, security, legal, and ops teams.
• Collaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutions.
• Define and execute the product strategy for Missionforce Operations Private Cloud Edition (PCE), including refining pricing and packaging model focused on customer outcomes.
• Drive the go‑to‑market (GTM) strategy and execution for new products and features to ensure a successful launch.
• Lead cross‑functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue.
• Evangelize product value internally — Salesforce teams, engineering, product leadership — and externally: government customers, prospects, events.
• Establish and track clear success metrics; ensure visible progress every release toward closing gaps and maturing capabilities.

Qualifications

• Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
• 10+ years of product management, technical product management, platform product, or enterprise software experience.
• 5+ years of experience with SaaS, cloud platforms, infrastructure, security, or enterprise application platforms.
• Demonstrated experience taking complex enterprise software capabilities from strategy through execution, launch, adoption, and lifecycle management.
• Strong understanding of modern SaaS architecture, including multi‑tenancy, identity and access management, data isolation, APIs, integration, observability, release management, and cloud operations.
• Experience with secure cloud environments, regulated industries, government customers, or highly controlled enterprise deployments.
• Working knowledge of cloud infrastructure concepts (IaaS, PaaS, SaaS) across AWS, Azure, Google Cloud, or private cloud environments.
• Strong familiarity with security and compliance concepts such as encryption, key management, vulnerability management, access controls, audit logging, least privilege, secure SDLC, incident response, and compliance evidence collection.
• Ability to translate complex security, compliance, and infrastructure requirements into actionable product requirements.
• Strong executive communication skills and stakeholder management, with the ability to influence and align senior stakeholders across product, engineering, security, legal, sales, and customer organizations.
• Experience working with large enterprise customers, government agencies, defense contractors, or system integrator partners.
• Excellent written communication skills, including PRDs, strategy documents, roadmap narratives, customer‑facing explanations, and executive updates.

Preferred Qualifications

• Technical background in computer science, engineering, cybersecurity, cloud infrastructure, or enterprise architecture.
• Active or prior U.S. government security clearance is a plus. Eligibility to obtain and maintain a clearance may be required depending on customer and deployment requirements.
• Experience building or operating products for FedRAMP, DoD IL4/IL5/IL6, DISA SRG, ICD‑503, NIST 800‑53, RMF, CMMC, ITAR, CJIS, or similar regulated environments.
• Experience with government cloud environments such as AWS GovCloud, AWS Secret Region, Azure Government, Azure Government Secret, Oracle Government/Defense Cloud, or agency‑owned cloud enclaves.
• Experience with Authority to Operate processes, security assessment packages, control inheritance, continuous monitoring, Plan of Action and Milestones, and evidence collection.
• Experience with private cloud, single‑tenant SaaS, dedicated cloud, sovereign cloud, hybrid cloud, or air‑gapped deployment models.
• Experience with Kubernetes, containers, infrastructure as code, CI/CD, hardened images, STIGs, FIPS‑validated cryptography, SBOMs, artifact repositories, and secure software supply chain practices.
• Experience working with federal system integrators, defense contractors, public sector sales teams, or government acquisition processes.

Salary

The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $237,700 - $344,700 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Benefits

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

Equal Opportunity Employer

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. We can lead the path to equality by creating a workplace that’s inclusive and free from discrimination. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.