Housekeeping Associate

Housekeeping Associate

Kripalu Center is the largest yoga and wellness retreat center in the US. Kripalu is a nonprofit educational organization dedicated to serving people and communities in realizing their full potential through the transformative wisdom and practice of Yoga. Rooted in yoga, mindfulness and holistic wellness, Kripalu creates pathways for personal and collective transformation through experiential learning. Kripalu's campus is in the Berkshires of Western Massachusetts.

Kripalu offers a wide range of experiences for guests, ranging from day passes to multi-day programs and including signature programming and training developed by Kripalu, online programs, multi-day group events, and programming delivered by visiting talent, including thought leaders, presenters, and luminaries.

Kripalu is committed to being an employer and community that prioritizes creating a sense of belonging for all employees, presenters, and guests. We seek employees eager to join us as we evolve as a team that embodies timeless yogic principles and present-day practices of leadership and accountability.

Position Summary

The Housekeeping Attendant is responsible for maintaining clean, sanitized, organized, and welcoming guest rooms, dormitories, bathrooms, and public spaces throughout Kripalu's campus. This year-round position supports the Housekeeping Department by completing cleaning and room-preparation duties efficiently and in accordance with established cleanliness, safety, and presentation standards.

The Housekeeping Attendant contributes directly to the guest experience by maintaining a clean, comfortable, and inviting environment while respecting guest privacy, protecting property, and supporting the needs of the broader Kripalu team. This position reports to the designated Housekeeping supervisor or manager and works collaboratively with colleagues and other departments as needed.

Schedule: Full-time, primarily weekends. Available shifts include 7:30 a.m. to 4:00 p.m. and 3:00 p.m. to 11:30 p.m.

Key Responsibilities

• Guest Room and Dormitory Cleaning | 40%

• Clean, sanitize, and prepare guest rooms and dormitories, including bathrooms, sleeping areas, and other assigned spaces.

• Make beds, change linens, vacuum floors, dust surfaces, and complete other room-preparation tasks according to established standards.

• Ensure rooms are orderly, welcoming, and ready for guest occupancy within expected timeframes.

• Maintain consistent standards of cleanliness, presentation, and attention to detail throughout assigned areas.

• Public Area and Bathroom Maintenance | 25%

• Clean and maintain public spaces, hallways, and common areas to ensure a welcoming environment for guests and employees.

• Clean and sanitize public bathrooms, including toilets, sinks, walls, and floors.

• Replenish bathroom supplies and maintain appropriate levels of cleanliness and organization throughout assigned areas.

• Vacuum, dust, and address visible debris or other cleanliness concerns as needed.

• Cleaning Supplies and Equipment | 15%

• Prepare and maintain cleaning carts with the supplies and equipment needed to complete assigned work efficiently.

• Stock and organize supply closets and designated storage areas.

• Monitor cleaning products and supplies, report shortages, and maintain orderly workspaces.

• Use cleaning products and equipment in accordance with established procedures and safety requirements.

• Safety, Security, and Reporting | 10%

• Follow established safety procedures, applicable Massachusetts health and safety requirements, and relevant cleaning and sanitation standards.

• Protect guest privacy, confidentiality, and security while working in guest rooms and other occupied spaces.

• Identify and promptly report damage, maintenance concerns, missing items, or supply issues to the appropriate supervisor.

• Handle cleaning materials and equipment responsibly to maintain a safe environment for guests, employees, and visitors.

• Team Collaboration and Additional Duties | 10%

• Coordinate with Housekeeping colleagues and other departments to support daily operations and overall guest satisfaction.

• Adjust priorities as needed to respond to room turnover, guest needs, and departmental requirements.

• Complete additional duties and special projects as assigned by management that are consistent with the position.

Time allocations are estimates of typical job duties and may vary based on occupancy, operational needs, and seasonal business levels.

Qualifications

Required Qualifications

• Ability to perform routine cleaning and sanitation duties in guest rooms, dormitories, bathrooms, and public spaces.

• Ability to follow written and verbal instructions, established procedures, and safety requirements.

• Ability to maintain attention to detail while completing tasks within established timeframes.

• Ability to perform the physical requirements of the position, including standing, walking, bending, reaching, lifting, carrying supplies, and operating cleaning equipment, with or without reasonable accommodation.

• Ability to work the assigned full-time schedule, including weekends and either the day or evening shift.

Preferred Qualifications

• Previous housekeeping, custodial, hospitality, or commercial cleaning experience.

• Familiarity with cleaning products, equipment, and established sanitation practices.

• Experience working in a guest-focused environment.

Personal Attributes

• Attention to Detail: Takes pride in maintaining clean, organized, and welcoming spaces and consistently follows established standards.

• Reliability and Accountability: Arrives ready to work, completes assigned responsibilities, and communicates promptly when issues or concerns arise.

• Teamwork and Collaboration: Works respectfully with colleagues and supports shared departmental and organizational goals.

• Service Orientation: Recognizes the importance of cleanliness and presentation in creating a positive guest experience.

• Integrity and Discretion: Respects guest privacy, protects confidential information, and handles guest belongings and organizational property responsibly.

• Adaptability: Responds constructively to changing priorities, occupancy levels, and operational needs.

• Commitment to Inclusion and Belonging: Contributes to a respectful and inclusive environment for colleagues, guests, presenters, and visitors.

• Commitment to Learning: Accepts feedback, follows established practices, and seeks opportunities to strengthen work quality and effectiveness.

Equal Employment Opportunity

Kripalu is deeply committed to diversity in all forms. We are an equal opportunity employer and do not discriminate in employment or personnel practices on the basis of race, color, religion, sex, sexual orientation, military status, national origin, age, disability, genetic information, or any other basis prohibited by applicable law.

This position is not eligible for employment visa sponsorship. Kripalu is unable to support Optional Practical Training (OPT) or Curricular Practical Training (CPT) programs. Kripalu welcomes every qualified candidate who is eligible to work in the United States.