Inside Account Manager

Inside Account ManagerWe are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning. We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions, we want you on our team.As an Inside Account Manager, you will have direct and daily contact with our customers and develop relationships to grow our business. Success is measured by meeting sales objectives while exceeding customer requirements as you work with Outside Account Managers to improve your skills, expertise, and career development opportunities across the industry. Endless opportunities await to learn and contribute across diverse and exciting aspects of manufacturing, with new experiences every day.Some example clients where we apply our talents are:Helping a major Aerospace client get to Mars fasterWorking with some of the world's largest internet-based retailers to get the right products to their customers fasterProviding assistance in automating processes at one of the largest ports on the East CoastEnsuring that attractions at major family entertainment venues continue to operate reliably so that families enjoy their hard-earned vacation time togetherAssisting industry-leading battery manufacturers in optimizing manufacturing processesRecommending solutions to a world-famous car manufacturer that transforms metal into a fully functional vehicle in 2 daysHow you'll make an impact:Responsible for building, developing, and retaining customers to support a high-performing sales team and ensuring account succession.Acknowledge & process customer's Request for Quotes (RFQ) and Purchase Orders (PO)Establish and manage customer requirements, including quote follow-ups and proactively expediting purchase ordersDirect sales forecasting activities, analyze account sales data and promote salesCommunicate with Outside Account Managers and Project Managers to establish profit, inventory suggestions, and pricing requirements for key accountsReview work processes to ensure that internal and external quality standards are followed and suggest improvementsExamine ways to offer practical, creative alternatives that increase AWC's chances of successfully closing orders at higher marginsProvide inside technical knowledge and conversion assistance in support of Technical Account ManagerSkills you'll need:Must be a team player with the ability to work with cross-functional teams to achieve common goalsSense of urgency, high energy with high accountabilityAbility to clearly communicate (verbal and written via phone, e-mail, etc.)Willingness to be on call for after-hours & weekend support periodicallyPractical working knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.)Basic understanding of electricity, panel design/wiring, manufacturing/OEM experienceHere's what will set you apart:4-year bachelor's degree / 2-year technical degree (preferred in an Engineering)2-5 years of industry experienceBase level knowledge of Electrical and Automation products, including but not limited to PLC's, IO's, Safety Devices, Enclosures, Motor Starters, Variable Frequency Drives, Pneumatics, Sensors, Panelboards, etc.The Rewards:Employee Stock Ownership Plan (ESOP)401(K) MatchCompetitive PayMedical, Dental and Vision Insurance PackageEmployer Paid Life InsurancePaid Time Off and Holiday PayCareer Development OpportunitiesAbout AWC:As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world's most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. As experts in our partners' technologies, we are well-equipped to properly size, select, configure, and support each. It is our goal to serve you with the best combination of caring experts and innovative solutions from our partners.How We Win Together:We are committed to solving customer problems and are looking for team members that want to be a trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.