Front Desk Associate - Part-Time

Job Title

Receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.

Job Description

Since 1946 our family owned and operated dealerships are about more than making a sale, we are about building relationships and providing the best customer service possible. Labadie Auto Company operates two dealerships in Bay City, Michigan, providing Cadillac, Buick, GMC and Toyota to the Great Lakes Bay Region. In addition to providing our customers with top-notch sales and service, we are also dedicated to helping others. We are proud supporters of local businesses and organizations including Bay Area Women's Center, American Cancer Society, Salvation Army and Relay for Life.

Pay: $11-$14 an hour; Based on experience.

Schedule: Core hours Monday-Friday 8am-5pm; Includes two rotating set late night a week 12am-8pm and two rotating Saturdays a month 10am-3pm. Part-Time Schedule to be figured with manager.

Part-Time 20-25 hours a week. Overtime and flexibility to work outside dealership hours when needed.

Benefits

• Blue Cross Blue Shield medical insurance
• Delta Dental
• EyeMed Vision
• Company paid life insurance on behalf of the employee through Principal
• John Hancock 401k with a company match
• Paid vacation time
• Employee Discount

Essential Job Duties

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports and other documents.
• Assists service customers during the morning and evening service rush whenever possible.
• Maintains a clean and orderly customer waiting room.
• Stocks popcorn and coffee supplies for both machines and makes popcorn for customers.
• Assists with clerical duties as requested.
• Maintains a professional appearance.

Requirements/Qualifications

• High School Diploma or GED (preferred)
• At least two years of past administration required.
• Two years of customer service experience is preferred but not required.
• Be at least 18 years of age.
• Possess a valid driver's license.
• Eligible to work in the United States.

Equal Employment Opportunity

Labadie Auto Company is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Labadie Auto Company prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Labadie Auto Company conforms to the spirit as well as to the letter of all applicable laws and regulations.