Parts Specialist

Urgently Hiring Parts Specialist

At Atlantic Emergency Solutions, our Parts Specialists play a critical role in keeping our Service Centers running smoothly. You support the technicians who keep fire trucks and ambulances ready for the communities they serve. You get stable hours, a Monday through Friday schedule, and the opportunity to work in a clean, organized environment where your attention to detail truly matters. We are committed to providing consistent hours and a predictable schedule so you can plan your life outside of work. We run clean, compliant, and efficient shops and take pride in employee satisfaction.

Schedule:

• Monday through Friday, 7:00 a.m. – 4:00 p.m.
• No rotating shifts
• Paid holidays, no waiting period

Benefits:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off, start earning day 1

Work Environment:

• Greensboro, NC
• Primary work environment is an indoor service and maintenance shop, with occasional interaction in the shop area as needed
• Fast paced Service Center supporting emergency vehicles

Key Job Duties:

• Oversee administrative functions including answering phones, greeting customers, distributing mail, ordering office supplies, and processing credit card payments
• Update and complete required reports including Salesforce, CDL tracking, company credit card reconciliation, and reimbursement submissions
• Process payroll for the assigned location by correcting errors associated with CDK technician time reports
• Create repair orders with appropriate task lines of repair
• Create parts quotes and estimates for needed repairs
• Identify and research requested parts and create purchase orders to obtain required components
• Receive stock, pick, ship, and return items while overseeing the Service Center's overall inventory
• Process all parts invoices and credits within CDK and forward pre-invoiced items weekly to Accounting for payment
• Perform cycle counts of inventory in accordance with company policies and procedures
• Pre-invoice internal and external customer work orders within CDK to ensure accuracy
• Maintain a clean, organized, secure, and safe parts room

Requirements:

• Experience in an administrative, service, or parts role, preferably in a dealership or heavy duty environment
• Strong organizational and multitasking skills
• Experience with CDK or similar service management systems preferred
• Proficiency with Microsoft Office and reporting systems
• Valid driver's license with an acceptable driving record
• Ability to pass pre-employment screening

Who does well here:

• Detail oriented professionals who take pride in accuracy
• Team players who communicate clearly and support the shop
• People who thrive in a structured, process driven environment
• Individuals who like variety and staying busy throughout the day

Work environment and physical demands:

• This role includes sitting, standing, walking, and occasional lifting of parts or office supplies.
• The position involves exposure to typical shop conditions such as noise, odors, grease, and occasional outdoor weather when interacting in the service area.

Are you looking for steady hours, meaningful work, and a team that relies on you to keep everything organized and moving? If you value structure, accuracy, and supporting a skilled shop team, Atlantic Emergency Solutions may be the right next step.

Atlantic Emergency Solutions is an Equal Opportunity Employer. This means that we provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability.