Operations Manager

SUMMARY OF THE ROLEWe are Hiring an Operations Manager in Rosharon, TX!The Operations Manager is responsible for leading and developing the operations function through effective safety management, operational excellence, resource planning, and people management. This role ensures that operations are executed safely, efficiently, and in alignment with Mammoet standards, customer expectations, business plans, and established budgets.The Operations Manager brings clarity to complex operational situations and establishes practical, organized methods for executing work. This position coordinates personnel, equipment, projects, and other resources while remaining flexible and responsive when priorities or project requirements change.WHAT YOU’LL BE DOINGKey Responsibilities1. Safety, Health, Environment & Quality (SHE-Q)Promote and lead a strong safety culture, serving as a role model for safe work practices.Ensure operational activities comply with Mammoet SHE-Q standards, procedures, and applicable legislation.Lead and participate in toolbox talks, safety meetings, and the communication of safety alerts and relevant information.Conduct and support workplace inspections and address identified safety concerns.Ensure work is planned and executed safely for employees, customers, subcontractors, and other stakeholders.2. Operations ManagementLead and manage the day-to-day operations function to ensure work is executed safely, efficiently, and in accordance with customer requirements.Oversee union operational activities, coordinating with the appropriate departments to ensure compliance with applicable collective bargaining agreements (CBAs) and established labor practices.Develop and implement practical execution plans for projects and operational activities.Coordinate the mobilization and demobilization of personnel, and other resources.Optimize the utilization of personnel, equipment, and fleet resources.Identify and implement opportunities to improve operational efficiency and effectiveness.Provide guidance and mentorship to planners, supervisors, and other operational personnel.3. People ManagementLead, motivate, develop, and support operational field and office employees in accordance with Mammoet policies and procedures.Provide leadership and oversight of union operational teams, promoting effective coordination, accountability, and alignment with organizational objectives.Manage local workforce planning to ensure appropriate staffing levels and competencies.Ensure competency matrices and qualification requirements are properly applied.Ensure employees are appropriately trained and competent for assigned work.Support effective handover and knowledge-transfer processes.Conduct and/or support performance appraisals and employee development activities.Identify talent and development opportunities within the operations organization.Foster a collaborative, accountable, and high-performing team environment.4. Business & Year PlanningDevelop departmental workforce plans in collaboration with management.Establish schedules for planned operational activities and monitor progress against established objectives.Ensure operational priorities support business goals, customer commitments, and financial targets.5. Project & Contract ManagementSupport effective execution of projects in accordance with project requirements, and internal standards.Coordinate with project team and internal stakeholders to ensure operational requirements are understood and met.Monitor operational performance against established project plans.Identify potential operational, contractual, or resource-related issues and develop appropriate solutions.Ensure changes in project scope or operational requirements are communicated and addressed appropriately.6. Cost & Resource ManagementManage operational costs and investments in an efficient and responsible manner while maintaining quality and safety standards.Optimize laborReview resource requirements and identify opportunities for improved utilization and cost efficiency.7. Reporting & Business InformationProvide accurate and timely operational reporting to management.Monitor quantitative and qualitative operational performance and identify trends, risks, and opportunities.Ensure management is informed of business-critical issues and developments.Prepare periodic and ad-hoc reports to support operational and strategic decision-making.Use operational data and reporting to identify opportunities for continuous improvement.8. Administration & ComplianceCoordinate, execute, maintain, and improve departmental administrative processes and systems.Ensure applicable operational documentation is accurate, complete, and maintained in accordance with internal requirements.Review and approve employee timesheets.Ensure activities comply with Mammoet's Operating Model, Authorization Matrix, Business Control Framework, and other applicable company procedures.WHAT YOU’LL NEEDQualificationsBachelor's degree in Logistics, Engineering, Business, or another relevant technical discipline preferred.Minimum of 12 years of broad and relevant industry experience, preferably within heavy lifting, transportation, construction, civil engineering, oil and gas, offshore, ports, mining, or related industries.Demonstrated experience in an operations management or comparable leadership role.Working knowledge of union operations, collective bargaining agreements (CBAs), and applicable labor practices preferred. Ability to effectively manage union operations while collaborating with the appropriate departments on labor-related matters.Experience managing operational personnel, equipment, projects, and resources.Strong understanding of HLT (Heavy Lifting & Transportation) equipment and operations.Professional-level experience in project management and contract management.Professional-level people-management experience.Experience with operational planning, resource utilization, fleet management, and equipment coordination.Experience working with OPS systems/subsystems and Microsoft Office.Fluent proficiency in written and spoken English.Mammoet Academy courses, or willingness to complete required training.Core CompetenciesLeadership & People Management: Ability to lead, develop, motivate, and hold teams accountable.Operational Excellence: Strong focus on safe, efficient, and reliable execution.Planning & Organization: Ability to develop structured execution plans and coordinate multiple moving parts.Problem Solving: Ability to assess complex situations, make sound decisions, and adapt quickly when circumstances change.Customer Focus: Ability to understand customer expectations and deliver operational solutions that meet commitments.Commercial Awareness: Understanding of budgets, costs, contracts, and resource optimization.Communication: Strong verbal and written communication skills with the ability to work effectively across all levels of the organization.Continuous Improvement: Identifies opportunities to improve processes, resource utilization, safety, and operational performance.Key Success MeasuresSuccess in this role is demonstrated through:Safe and compliant execution of operations.Effective utilization of personnel, equipment, and other resources.Achievement of operational and financial targets.Qualified and effectively managed operational teams.Successful execution of customer and project requirements.Effective fleet and equipment planning and management.Accurate and timely reporting and administration.Continuous improvement in operational efficiency and performance.WHAT YOU’LL GETMedical, Dental, and Vision benefitsAnnual Performance Bonus401k matching up to 6% Vacation and Sick TimeEducation Sponsorship Career Development and ProgramsCasual DressOnsite GymOnsite CafeWANT TO KNOW MORE?Take a look at mammoet.com#mammoetcareers#plannerjobs#madeformammoet