Small Business Specialist 3 - Louisville, KY - Bilingual Spanish/English

Job Description Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values. Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs. Bilingual ability to read, write, and speak in business-level proficiency of Spanish and English required for this role. Basic Qualifications Bachelor's degree, or equivalent work experience Typically three or more years of customer service, consultative sales and/or prospecting experience Preferred Skills/Experience Comprehensive knowledge of applicable bank and branch policies, procedures and support systems Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations Basic knowledge of cash flow management and business credit underwriting Effective written and verbal communication skills and can convey business recommendations in an effective manner Location Expectations This role requires working from a U.S. Bank location five (5) days per week and will support the Audubon, Bashford, Highlands, and McMahan offices. This position also requires two or more hours of driving per week. Compensation Pay range: $23.65 - $31.54. Eligibility for incentives based on the applicable incentive plan. Benefits Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and safe leave accruals up to 80 hours per calendar year Equal Opportunity Statement U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Posting Status Posting may be closed earlier due to high volume of applicants. #J-18808-Ljbffr U.S. Bank