Technician Supervisor- Guardian Veterinary Specialists

Job Description

Job Description

ER/ICU Veterinary Technician Supervisor

Job Overview

We are seeking an experienced, motivated, and team-oriented ER/ICU Veterinary Technician Supervisor to oversee daily operations within our emergency and intensive care department. This role combines hands-on clinical work with leadership responsibilities, ensuring exceptional patient care, efficient workflow management, and staff development in a fast-paced specialty hospital environment.

The ideal candidate is a strong leader, highly organized, clinically skilled, and passionate about supporting both patients and team members.

Key Responsibilities

Department Management & Clinical Coordination

• Supervise daily ER/ICU clinical workflow, ensuring timely patient assessments, diagnostics, treatments, and follow-up care.
• Oversee technician workflow across hospital departments to ensure smooth daily operations.
• Monitor staffing coverage throughout shifts, including lunch breaks and department support as needed.
• Reallocate staff appropriately based on patient volume and hospital needs.
• Collaborate with the Medical Operations Manager to ensure proper equipment, medication, and supply availability.

Scheduling & Staffing

• Create and manage weekly technician schedules for the department.
• Ensure proper staffing levels are maintained hospital-wide.
• Coordinate coverage for call-outs and open shifts using appropriately trained staff.
• Submit department schedules and on-call schedules one month in advance.
• Assist with completion of holiday scheduling for hospital departments, including MRI and surgery.

Staff Leadership & Development

• Lead, mentor, and support veterinary technicians and assistants in a collaborative and respectful environment.
• Serve as the primary point of contact for nursing and technician concerns.
• Oversee onboarding and continued training of ER/ICU staff.
• Conduct performance evaluations and provide constructive coaching and professional development support.
• Address performance or behavioral concerns in accordance with hospital disciplinary protocols.
• Maintain and enforce hospital protocols, including workflow and cleanliness standards.

Quality Assurance & Compliance

• Ensure all patient care activities align with hospital standards, safety guidelines, and best practices.
• Maintain accurate and thorough medical records.
• Coordinate maintenance and calibration of ER/ICU equipment.
• Enforce safety procedures to protect patients, clients, and staff.

Client Service & Communication

• Partner with veterinarians and client service representatives to provide timely client communication and support.
• Advocate for patient comfort, well-being, and compassionate care at all times.

Operational Efficiency

• Identify opportunities to improve workflow efficiency and patient care processes.
• Monitor staffing hours and overtime while maintaining quality patient care.
• Collaborate with hospital leadership regarding inventory management and budget-conscious resource usage.
• Attend required meetings and administrative sessions.

Position Requirements

• Must be an LVT with ER and/or ICU experience preferred.
• A minimum of 2 years leadership or supervisory experience strongly preferred.
• Must be comfortable working on the hospital floor in a hands-on technician role.
• Strong communication, leadership, multitasking, and organizational skills required.
• Ability to thrive in a fast-paced emergency environment.
• Reliable transportation required.
• Must regularly check and respond to work communications.

Scheduling Expectations

• One weekend shift per week required.
• Participation in the hospital on-call rotation is required:
  • 2 daytime on-call shifts per month
  • 2 overnight on-call shifts per month
• Holiday rotation required:
  • Winter Holidays: Thanksgiving, Christmas Day, New Year’s Day
  • Summer Holidays: Memorial Day, July 4th, Labor Day
• Administrative time will be provided during the work week for meetings and supervisory duties.

Why Join Our Team?

We are committed to providing exceptional patient care while fostering a supportive, team-focused work environment where employees can continue to grow professionally and clinically.

If you are passionate about emergency medicine, leadership, and making a difference in patient care, we encourage you to apply.