Dispatcher??Full-Time

Dispatcher Full-Time

Location: 10 Kresge Rd, Fairless Hills, PA 19030

Hours: 8am-4pm Monday-Friday w/ occasional Saturdays

Compensation: $25 - $28

Travel: Minimal (1-10%)

Who We Are

Sweeping Corporation of America (SCA) is the nation's leading street sweeping company, operating in over 20 states and supporting more than 600 municipalities, counties, and government agencies. With over six million miles serviced annually, SCA is uniquely focused on the delivery of high-performance street sweeping, jet-vac, and environmental services. SCA has built its entire organization, its people, processes, technology, and investments around providing uninterrupted, accountable, and results-driven services tailored to the needs of our clients. Our mission is to provide essential sweeping and environmental services that support cleaner, safer, and more sustainable communities.

What You'll Do

As our next Dispatcher, you'll be at the heart of our missiondelivering essential services that help improve public safety, enhance environmental quality, and keep things running smoothly. You'll join a team that values hard work, safety, and showing up for one another.

Your Daily Impact

The job responsibilities below outline the core duties and expectations of a position, providing clarity on how the role supports Company goals. However, not all duties can be listed, and as business needs evolve, responsibilities may shift over time to reflect new priorities, processes, or technologies:

• Monitor logs for errors, violations, and working hours.
• Flag potential weather-related issues for drivers.
• Ensure drivers follow DOT regulations for safe operations.
• Analyze efficient routes to meet customer needs cost-effectively.
• Review daily orders to deploy resources.
• Track progress, process orders, and address concerns.
• Monitor equipment availability for daily operations.
• Review completed services to ensure accuracy.
• Provide records to support invoicing.
• Utilize Excel and routing software for scheduling and verification.
• Answer calls and dispatch instructions as needed.
• Communicate progress and resolve driver issues.
• Maintain all operational and compliance records.
• Use judgment and escalate issues when necessary.
• Identify ways to optimize routing and service delivery.
• The ability to consistently report to work on time and as scheduled, with minimal unexcused absences. This includes being present and prepared to work throughout assigned shifts, and reliably adhering to start times, breaks, and end times.

Minimum Job Requirements

Minimum job qualifications define the essential skills, experience, and abilities needed to succeed in the role. They set the baseline for hiring but may evolve as the job and business requirements change:

• High School or GED
• 1-2 years dispatch experience waste & recycling services experience preferred
• Must be at least 18 years of age.
• Must successfully pass background check, and drug screening in accordance with Company policy and applicable law.

Skills & Competencies

Skills and competencies define the abilities and behaviors essential for success in the role. They guide performance expectations and may evolve as the role, team, or business priorities change:

• Ability to coordinate routes, schedules, and resources efficiently to ensure timely and cost-effective service delivery.
• Strong verbal and written skills to provide clear instructions to drivers, respond to inquiries, and address issues promptly.
• Ability to quickly assess situations, manage unexpected changes (e.g., delays, equipment issues, weather), and make sound decisions under pressure.

Safety Is #1

Our safety culture is more than a policyit's a mindset. We have a full-time safety team, rigorous training programs, and detailed operating procedures to protect our people and the communities we serve. You'll be supported from Day One with the tools and knowledge to work confidently and safely.

Benefits & Wellness at SCA

We believe great people deserve great perks. When you join SCA, you're not just keeping the streets cleanyou're paving the way to a better future (with some solid benefits under the hood).

• 401(k) with Match: Plan for the long haulretirement is another kind of clean sweep.
• Health, Dental, Vision & Life Insurance: Take care of what matters most with benefits designed to support you and your family's wellbeing and future.
• Short- & Long-Term Disability: If life throws a pothole your way, we help you keep rolling.
• Indemnity Insurance: Extra protection for life's unexpected detours.
• Paid Time Off & Holidays: Even the best machines need downtime.
• Training Programs: Shift into high gear with learning and career advancement opportunities.
• Team Focus: We show up for our customers and each other, every day.
• A Culture that Cares: People are the heart of everything we do, fostering a culture of respect, safety, and growth
• Rooted in Respect: A company with a name people know & trust - built on relationships, community pride and a people focused approach to leadership.

Physical Requirements

Physical requirements outline the essential on-the-job demands needed to perform the role safely and effectively.

• Primarily office-based with continuous computer and phone use.
• Ability to sit for long periods while managing schedules and communications.
• Maintain focus and attention to detail while monitoring routes and coordinating drivers.
• Operate computer, keyboard, phone, and routing software efficiently.
• Follow safety procedures when communicating with drivers or handling work order issues.

Ready to sweep your career to the next level? Apply today and join the SCA team! SCA is a military friendly employer and is happy to have those who have served our country on the team. We encourage veteran, military spouses and family members to apply and thank them for their service!

SCA is an equal opportunity employer and does not discriminate against any employees or applicants based on age, color, race, religion, disability, gender, sexual orientation, national origin, or any other protected status. We believe our differences bring us strength. The protection of your personal data is important to us. We will only use your data in the application process and your data is not sold or used for any other purpose. Sweeping Corporation of America is an at-will employer and is proud to be a Drug-Free Workplace.