Enterprise CX & Service Delivery Lead (Remote)
Gotham Technology Group
New York, NY
- Remote job
Gotham Technology Group in the New York area seeks a Client Services Manager for our Managed Services portfolio. You will own relationships with enterprise and mid-market accounts, drive service delivery, and improve KPI trends and SLA adherence. Some travel to NYC/NJ/CT is required, with most work remote. Responsibilities include CAB involvement, incident management, monthly/quarterly business reviews, and proactive value demonstrations. #J-18808-Ljbffr Gotham Technology Group
Vacancy posted 4 days ago
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