Quality Control (QC) Lead

OVERVIEW:

The Manufacturing Quality Shift Lead oversees quality assurance activities on their assigned shift, helping ensure that production processes and finished products meet RS standards. This role monitors product quality, trains team members, and provides coverage for QA Inspectors in Filament Winding, Pultrusion, and Order Prep Assembly, as well as Lab Technicians and Resin Blenders.

Working closely with production teams, the Shift Lead identifies and resolves quality issues and ensures compliance with applicable standards, specifications, and procedures. As a member of the RS team, this role promotes safe work practices and a culture of respect, integrity, quality, teamwork, and professional growth.

RESPONSIBILITIES:

• Lead, mentor, and support a team of QA inspectors and Quality Lab Technicians on the designated shift.
• Ensure that team members are properly trained and have the necessary resources to perform their duties effectively.
• Assist the Quality Manager/Supervisor with scheduling quality department personnel on their shift.
• Monitor and assess product quality throughout the manufacturing process.
• Conduct regular inspections and audits to identify deviations from quality standards.
• Collaborate with production personnel to resolve quality-related issues promptly.
• Ensure compliance with established quality control procedures and specifications.
• Maintain accurate records of quality inspections, test results, and non-conformance reports.
• Communicate effectively with production supervisors, operators, and other stakeholders regarding quality issues, trends, and improvement initiatives.
• Escalate critical quality concerns to the Quality Supervisor or Manager to collaborate on resolution strategies.
• Conduct quality tests on all finished resin batches and raw materials to maintain product quality by following RS specifications.
• Performs and records incoming inspection and tests of raw materials.
• Conduct other pre-production, final product, and shipping inspections.
• Maintain both electronic and hard copies of quality records.
• Inform Quality Manager of any discrepancies in tests or inspections.
• Serve as backup for other quality positions.
• Prepare and submit quality reports to the Quality Manager and relevant stakeholders.
• Assist in the development and revision of quality documentation, including work instructions and standard operating procedures.
• Identify opportunities for process improvement and collaborate with cross-functional teams.
• Participate in internal and external quality audits and assist in implementing corrective actions as needed.
• Other duties and responsibilities as assigned by the Quality Manager.

TRAINING / QUALIFICATIONS:

• High School Diploma or equivalent experience, post-secondary education preferred.
• Three years of experience within a quality role in a production environment preferred.
• Leadership or supervisory experience preferred.
• Knowledge of relevant quality standards and regulations preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in computer applications, including Microsoft Office and quality management software.
• Attention to detail and a commitment to maintaining high-quality standards.
• Ability to work effectively in a fast-paced manufacturing environment.

Working Conditions:

• This position typically involves working in an industrial production environment, which may require standing, walking, and lifting.
• The role may require working in shifts, including nights and weekends, depending on the manufacturing schedule.
• Time critical support required.
• Interaction with chemicals, heavy machinery, and moving equipment.

WHAT WE OFFER

• Competitive Salary with performance incentives,
• Health Vision and Dental
• Retirement savings plan with company distributions
• Employer paid life and disability insurance
• Paid time off and employee assistance program
• Career growth opportunities in a growing global company

Why Join Us?

At RS, planners play a key role in keeping production running efficiently and ensuring customers receive high-quality products on time. You'll work with a collaborative operations team while helping strengthen the infrastructure that powers communities around the world.

EEO/AA Employer M/F/D/V