Assistant Spa Director

Massage Heights is seeking an Assistant Retreat Director who reports directly to the Retreat Director. The essential duties and responsibilities of the Assistant Director are to assist the Director in ensuring exceptional guest service and team member culture and satisfaction. The ideal candidate excels in sales and is responsible, ambitious, and diligent. Benefits Personal and Career Development Robust Leadership Training Employee Discounts Competitive pay with commission and bonus opportunities Schedule / Expected Work Hours Must be able to work varied hours including weekends, evenings, and holidays 8-10 hour shifts Job Summary Assist the Spa Director in supervising all aspects of Retreat operation including revenue and profitability, inventory management, and ensuring brand systems and processes are executed daily. Responsibilities Assist with recruitment, hiring, training, developing and retaining employees Facilitate front desk associate training as assigned. Training includes coaching and role-playing to support membership sales Manage team member schedules to ensure proper execution of daily operations Collaborate with the Spa Director to set individual team member and overall Retreat goals Create an environment that is passionate about providing awesome guest service Build guest loyalty by consistently following the proven operating system of Massage Heights Qualifications Minimum 1 year of sales or retail management experience Self-starter mentality with leadership, organization, communication, and interpersonal skills Experience in training, coaching, and conflict resolution with employees Working knowledge of computers and standard software Basic business math skills Preferred Qualifications Understanding of spa environment and massage and skincare services Experience working in a franchise model Compensation $18.00 - $23.00 per hour #J-18808-Ljbffr