Showroom Sales

Job Description

Job Description

Salary:

At Phillip Jeffries, we believe the most beautiful spaces begin with meaningful connections. Since our start in a family garage in 1976, we have grown into a global luxury wallcovering brand trusted by the worlds top designers and architects. Today, our curated collections and dedication to exceptional service set the standard in the industry. That kind of reputation is built by passionate people who know how to sell not just a product, but a story.

As our new Showroom Sales person in our Los Angeles Showroom, youll be the first point of connection between Phillip Jeffries and our clients welcoming designers, sparking inspiration, and delivering a personalized, high-touch experience from the moment they walk through the door.

Were looking for someone who thrives in a client-facing environment, understands the rhythm of the design industry, and knows how to balance impeccable service with a strong sales instinct. Youll report directly to the Showroom Manager and play a key role in creating a space where creativity, service, and luxury meet.

From curating client presentations to supporting showroom events, your day-to-day will be full of meaningful connections heres what youll be doing:

Showroom Sales:

• Convert showroom visits, calls, and new accounts into sales opportunities
• Drive higher order values through effective up-selling
• Boost showroom traffic through outreach and scheduled presentations
• Deliver exceptional customer experiences
• Encourage repeat business by following proven processes

Selling:

• Represent the Phillip Jeffries brand in the showroom
• Compile project shops and manage sample follow-ups
• Track and manage your sales pipeline
• Drive sales with new and existing clients while servicing assigned accounts
• Identify and act on cross-selling opportunities
• Follow established follow-up processes
• Track KPIs and goals using our CRM platform
• Send thank-you notes and mailers to nurture relationships
• Build trust and develop long-term client connections
• Complete stock checks and manage sample/mailer orders
• Proactively update clients on ETAs and product status
• Provide timely, professional responses via phone and email
• Act as a knowledgeable, go-to resource for wallcovering solutions
• Own open order reporting, including CFA approvals and re-selections
  

Business Development:

• Build and strengthen client relationships
• Introduce new accounts to showroom products and services
• Follow established SDR and inside sales processes
• Manage follow-up steps within the sales pipeline
• Understand and anticipate client needs
• Stay current on industry trends and insights
• Attend local industry events to network and grow visibility
• Identify and pursue new sales opportunities
• Convert prospects into loyal, repeat clients through strategic planning

Prospecting and Lead Generation:

• Manage the new account setup process
• Profile strategic accounts and identify key decision-makers
• Engage prospects through outbound calls and sampling outreach
• Educate and develop new leads, with potential hand-off to outside sales
• Generate qualified leads for the outside sales team
• Cultivate new clients unfamiliar with the Phillip Jeffries brand

What You Bring to the Table:

• Local Insight: You're based in the Los Angeles area and have your finger on the pulse of the local design community.
• Design or Retail Experience: You bring at minimum 1 year of experience in luxury sales, interior design, or a client-facing role in a showroom or retail setting.
• In-Showroom Presence: You're available to work on-site 5 days a week, providing consistent, high-touch support to every client who walks through the door.
• Client-Focused Mindset: You love connecting with people and delivering elevated, personalized service that keeps clients coming back.
• Visual Thinker: You understand the design process and have an eye for aestheticsmaking it easy for you to help clients bring their vision to life.
• Tech-Savvy: Youre confident using Microsoft 365, and CRM tools are second nature to you.
• Detail-Oriented: You catch the little things that others miss and take pride in your organizational skills and accuracy.
• Strong Communicator: Youre clear, confident, and professionalwhether you're greeting a client, crafting an email, or supporting your team.
• Team Player: You thrive in a collaborative environment and love being part of a close-knit, high-performing team.
• Positive Energy: You bring a warm, enthusiastic attitude to the showroom every daybecause great energy creates great experiences.
• Adaptable & Reliable: Youre proactive, dependable, and ready to pivot when needed in a fast-paced, ever-evolving environment.
• Education: A Bachelors degree in Sales, Marketing, Design, Art, or a related field is a plusbut your passion and experience speak volumes.

Why Phillip Jeffries?

As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.

Compensation Benefits:

• Current base salary ranges from $55,000 to $65,000 (annually), based on interiors industry experience
• Generous Commission program based on assigned account list
• Quarterly & Yearend Sales Bonus Program
• Company bonus program
• Annual Cost of Living Increase
• Retirement Plan - company automatically contributes approximately 10% of your annual compensation

Health Benefits:

• Medical Coverage low cost to the employee ($40 per month)
  • Spouse/ Domestic Partner/ Civil Union Partner Coverage
  • Family Coverage
• Health Reimbursement Account (HRA)
• Prescription Plan
• Dental and vision coverage
• Tax advantages through Flexible Spending Accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

Other PJ Perks & Benefits:

• 16 Paid days off per calendar year
• 10 Paid holidays

• Detailed onboarding plans that outline 30/60/90 goals and trainings.
• Earn Paid time off for community service - Up to 3 days per year
• Employee Discount on PJ Wallcoverings

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.