Professional Support Analyst II

Job Summary The Program Support Analyst II provides intermediate-level analytical, policy, and management support to Washington Headquarters Services (WHS) leadership. The analyst plans and performs required research, design evaluation, technical development, system integration planning and other tasks in specific technical areas. This role requires strong analytical skills, excellent communication abilities, and proficiency in using Microsoft 365 to prepare visual and written deliverables that inform leadership decisions. Key Responsibilities Develop and refine internal policies, procedures, and management reports in support of WHS operations. Analyze the effectiveness and efficiency of directorate, division, and branch programs. Collect, interpret, and analyze datasets to identify performance trends and opportunities for improvement. Prepare professional presentations, briefings, charts, and visual products for senior leadership. Provide recommendations to management on program and process enhancements. Review and validate content and data for accuracy, consistency, and completeness. Collaborate with cross-functional teams to ensure policy and procedural standardization. Support senior analysts in preparing management summaries, dashboards, and written assessments. Participate in data calls and prepare supporting documentation for higher-level reporting. Required Qualifications Bachelor’s degree in Business Administration, Management, Data Analytics, or related field required. Minimum 10 years of relevant professional experience in program analysis, policy, or management support within a DoD or federal setting. Demonstrated proficiency with Microsoft 365 applications, including Excel (advanced formulas, charts), PowerPoint, and Word. Strong analytical, organizational, and problem‑solving skills. Excellent written and verbal communication abilities. U.S. citizenship and an active, SECRET Security Clearance is required. Benefits Full-time employees are rewarded with competitive salaries and an outstanding comprehensive benefits package. These benefits include medical coverage, vision and dental insurance, company-funded life, short-term and long-term disability, tuition reimbursement, wellness benefits, generous paid time off, and robust retirement plan solutions. Compensation Compensation for this position is determined by a variety of factors, to include a candidate’s relevant work experience, location, skills, and certifications. EEO Statement Employment opportunities at Cahaba Federal Solutions are based upon a candidate’s qualifications and capabilities to perform the essential functions of a particular job and are free from discrimination based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, genetic information, or any other characteristic protected by law. Cahaba is an Equal Employment Opportunity employer and provides reasonable accommodations to qualified individuals with disabilities and disabled veterans during the application process. If you need assistance accessing our online system or require an accommodation due to a disability, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr