Server

Ballyhack Golf Club, 3609 Pitzer Rd, Roanoke, Virginia, United States of America Job Description Posted Tuesday, May 19, 2026 at 4:00 AM Dramatic elevation changes of 50 – 70 feet are just part of the challenge of this visually stunning locale. A shot‑maker’s course, Ballyhack features 150-yard fairways, gouged‑out bunkers, and rugged terrain. Don’t forget to greet the family of African Boer goats, who live near the 14th green. The Server plays a key role in creating memorable dining experiences by delivering attentive, knowledgeable, and genuine service to members and guests. WHAT YOU’LL DO As part of the Front of House Service team, your essential functions and responsibilities include, but are not limited to: Provide exceptional hospitality and service throughout all interactions with members and guests, consistently anticipating needs and exceeding expectations. Serve food and beverages in dining outlets, on-course, and during events in a professional and timely manner. Prepare dining areas for service, including cleaning, setting, and resetting tables and service stations. Receive and accurately enter orders into the point-of-sale system and ensure proper account handling. Prepare and deliver food and beverage items in accordance with service and presentation standards. Maintain cleanliness and sanitation of work areas, equipment, and service stations. Complete daily side work, opening, and closing responsibilities, including basic accounting tasks as assigned. Monitor guest needs throughout the dining experience and respond promptly and professionally. Stock, organize, move supplies, and assist with furniture or room resets as needed. Support special events, banquets, and club functions as assigned. Adhere to all Dormie Network policies, procedures, safety, and food handling standards. Perform additional duties as needed to support the Food and Beverage operation. Work collaboratively with all employees to support an efficient and positive team environment. Consistently greet members, guests, and fellow employees with professionalism, enthusiasm, and a willingness to help. WHO YOU ARE Demonstrates a service-first mindset and supports a hospitality-driven culture aligned with Club standards in all member and guest interactions. Demonstrates the ability to engage members and guests with warmth, awareness, and genuine hospitality. Communicates clearly and professionally, both verbally and in writing. Demonstrates strong organizational and time management skills in supporting daily food and beverage service operations. Effectively prioritizes tasks in a fast-paced and occasionally high-pressure service environment. Applies sound judgment and practical problem-solving skills to routine service matters. Works independently within assigned responsibilities while contributing to a collaborative and efficient team environment. Demonstrates strong knowledge of food and beverage service operations. Maintains professionalism, reliability, and confidentiality in all interactions and assigned responsibilities. Ability to work a flexible schedule that includes evenings, weekends, holidays, and varying shifts based on Club operations and member needs. Able to work both mornings and nights as this is a floating position. SUPERVISORY RESPONSIBILITIES None EDUCATION AND EXPERIENCE High school diploma or equivalent required. Minimum of two years of experience in food and beverage service or a related hospitality setting preferred. PHYSICAL AND ENVIRONMENTAL REQUIREMENTS Prolonged periods of standing and walking. Ability to bend, stretch, twist, and turn in service and kitchen areas. Ability to visually inspect food, beverages, and service areas for quality and presentation. Ability to lift and carry up to 25 pounds. Ability to communicate effectively with others. Ability to operate a point-of-sale system and standard service equipment. REASONABLE ACCOMMODATIONS Dormie Network is committed to providing reasonable accommodations for qualified individuals with disabilities to enable them to perform the essential functions of this position. If you require accommodation during the application process or employment, please notify the Manager of the position. EQUAL EMPLOYMENT OPPORTUNITY Dormie Network is committed to providing equal employment opportunities for all employees and job applicants on the basis of qualifications, performance, and ability, without regard to race, color, religion, national origin, sex, age, pregnancy, marital status, ancestry, sexual orientation, genetic information, physical or mental disability, or any other class protected under applicable local, state or federal law. Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice. #J-18808-Ljbffr