Sr. Manager Solution Engineer

Digital Sr. Manager Solution Engineer

We are seeking a highly motivated Digital Sr. Manager Solution Engineer to join Pfizer's Digital Customer Experience Creation Center (C4) responsible for Patient & Marketplace Digital solutions. This Patient Support Services Technology team manages technology strategy and solution delivery for Channel Management, Specialty Access & Patient Support Services Operations across BU Brands and Pfizer's Patient and Health Impact (PHI) organization.

What You Will Achieve

Patient Insights is Pfizer's proprietary application that maximizes the potential for our patients to have access to our medicines with proactive services identified through rich data analytics that personalize their journey. The candidate will be trained on the application.

The ideal candidate would be someone with advanced knowledge of data architecture, data profiling/quality tools, AWS services, Tableau, Snowflake, Informatica Cloud Services, DataIKU AI/ML tools, and some knowledge of building APIs.

The Data Lead will work closely with Patient Services Functional and Data Leads and become a subject matter expert with Patient Insights solutions to identify, develop, and deploy processes and reporting.

The role will lead Patient Insights Platform data architecture and visualization, create analytic solutions, and utilize data prep and visualization platforms.

How You Will Achieve It

Manages overall data architecture and manages, develops, prioritizes and recommends initiatives to improve and build upon the data architecture to support the business.

Evaluating the design, selection, and implementation of database changes by comparing them with business requirements and design documents

Develop database design and architecture.

Maintaining data management plans and instructions for operating complex business systems

Ensures consistency of process and usage, and champions best practices in data management oversee data accuracy processes, goals and assessment.

Works with product owners to prioritize features for ongoing sprints and manages a list of technical requirements based on business needs, new technologies, known defects, and issues.

Qualifications

Must-Have

Bachelor's Degree, and or equivalent 7+ years of relevant experience emphasizing application support, development, and quality testing.

Demonstrated ability to prioritize the asset/assets priorities, value drivers, and resource allocation required to optimize growth

Proven experience and demonstrated skills with AWS services, Snowflake, Informatica Intelligence Cloud Services tools, Tableau and Data IKU

Experienced in DevSecOps tools JIRA, GitHub, Pytest and CI/CD tools

Independent, self-motivated and flexible with the ability to work effectively in a dynamic, problem-solving environment.

Strong analytical, critical thinking, and troubleshooting skills

Ambition to learn and utilize emerging technologies while working in a stimulating team environment.

Experience in Database design tools and team collaborations tools

Nice-to-Have

Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, and Einstein Analytics

Knowledge of database, storage, hosting, cloud, application,

analytics, and services technologies

Good understanding of data compliance processes and controls around Patient Health Information (PII) and Patient Identifiable Information (PII)

Knowledge of systems within the Patient Services function.

Process-oriented with strong organization, project management, and coordination skills.

Agile Scrum Master /Product Owner Certified

SAFE Release Train experience

ITIL/PMP preferred

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Work Location Assignment: On Premise

Additional Posting Locations: Lake Forest, IL, Peapack, NJ, New York, NY, Collegeville, PA

Last Date to Apply for Job: 4/10/2023

The annual base salary for this position ranges from $113,900.00 to $189,700.00. In addition, this position offers an annual bonus with a target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. Benefits offered include a retirement savings plan, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans. Salary range does not apply to the Tampa, FL location.

Relocation assistance may be available based on business needs and/or eligibility.

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.