Regional Support Specialist

Pay or shift range: $20.25 USD to $22.30 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Customer Service Full-Time Requisition #: REGIO001326 Description Regional Support Specialist National Corporate Housing | Home, Wherever You Are National Corporate Housing is seeking a highly organized Regional Support Specialist to provide multi-market support across a growing region. This dynamic role focuses on driving guest satisfaction, managing property and vendor relationships, supporting internal operations, and enhancing regional efficiency. The ideal candidate has strong administrative skills, a proactive mindset, and a background in corporate housing or hospitality. At National, we don’t just provide housing—we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader in customized corporate housing and 360-degree services that make transitions seamless. Expectations for Success: Audit property and guest ledgers to ensure accurate billing and timely payments Support vendor payments: post invoices, initiate electronic payments, and expedite as needed Review and approve market invoices and general ledger entries Execute lease agreements, including renewals and terminations, in coordination with properties Serve as point of contact for property partners and build strong vendor relationships Communicate renewal offers and deliver notices to vacate when appropriate Maintain accurate data in internal management systems for sales and service Evaluate market trends and guest feedback to identify regional improvement opportunities Support internal processes, including promotional supply ordering, contests, and meeting coordination Manage regional meeting agendas, lead L10 meetings, and take notes Track and manage office leases, partnering with Legal and Accounting teams as needed Handle special projects and assist with tasks as assigned by leadership What Makes This Role Unique? Direct impact on the performance and success of multiple markets Collaborative cross-functional work with property partners, vendors, and National teams Fast-paced and varied responsibilities that blend operations, service, and strategy Opportunity to build relationships across the company and region Who You Are: High school diploma or equivalent required Proven multitasker with strong attention to detail and follow-through Skilled communicator—clear, professional, and responsive Exceptional organizational and administrative abilities Proficient in reservation systems and data entry Comfortable running meetings, taking notes, and managing multiple priorities Competitive compensation structure $20.25- $22.30/hr Medical, dental, and vision insurance options 401k plan with discretionary match Company paid life insurance, short term disability, and long term disability Supplemental life insurance, critical illness, accident, and identity theft protection One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion Inclusive Awards and Recognition Program Vacation, sick, and floating holidays Paid time off Wellness program Complimentary use of corporate apartments for vacation or travel (when available) National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made. Additional Information: Will not provide assistance with relocation costs National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Ultipro