Deli Manager

Summary:To provide quality customer service, directing and supervising all functions and activities of the Deli/ Seafood Department personnel; to achieve the sales and profit goals established for the department, and to maintain and operate the Deli/Seafood department in an efficient manner within store policies.Essential Duties and Responsibilities:Performs duties in a safe and efficient manner.Responsible for enforcing safety and sanitation standards.Greets all customers and provides them with quality customer service.Assigns, and supervises the staff to meet merchandising and production plans, while maintaining a high level of staff relations.Ensures that all department personnel are trained in the store’s methods of performing department activities.Performs employee relations activities related to direct report accountability (hiring, scheduling, performance reviews, disciplinary actions etc.,)Responsible for managing the schedules for all direct reports by ensuring adequate coverage daily as well as vacations and call out coverage.Responsible for following and enforcing proper department dress code policy.Responsible for meeting weekly payroll budget.Responsible for meeting gross margin and target goals and monthly sales projection.Responsible for the weekly/monthly department buy/sell.Responsible for managing the workload allocation for all direct reports.Follow approved Deli/Seafood department plans for effective space management based on product movement, consumer demand, and on profitability.Monitors the receiving and unloading of Deli/Seafood merchandise to:Ensure that Deli/Seafood receiving accurately reflects the items and counts listed on vendor invoices.Ensure accurate billing and pricing. o Confirm quality, code dates, counts, and condition.Enforce receiving procedures according to store policy.Orders and maintains inventory to ensure freshness, product quality and turnover to maximize sales and minimize out-of-stock or overstocks.Ensures that all Deli/Seafood products or merchandise are rotated in accordance with store policies and product code dates, always using the oldest products first (first-in, first-out).Ensures that refrigerated cases and other displays are stocked and properly faced at all times in accordance with department standards.Plans and builds the department displays for maximum sales and turnover.Responsible for monthly inventories and meeting margin.Takes care of damaged and spoiled products according to department procedures and takes positive action to control the level of these goods.Monitors and maintains shrink logs daily and reacts to excessive shrink.Verifies front-end (POS) accuracy and integrity.Participates in training activities to increase personal skill levels, to improve overall department processes and customer service.Enforces general housekeeping and a regular sanitation and cleaning program that meets the standards established by the department and all applicable health regulations.Meets the physical requirements to perform the job functions listed above.Performs other duties as assigned or requested.Competencies:FriendlyStrong leadership skills.Must be available for opening, closing, and weekend shifts.Must be available to work up to 35 to 40 hours per scheduled work week.Proficient understanding of cleaning and sanitation practices.Excellent customer service skills.Self-starter ability.IntegrityGood communication and listening skills.Attention to detail and organization.Time commitmentAbility to lift (up to a minimum of 50 lbs.)Math skills necessary to supervise and handle department operations.Education/Experience:Minimum of a high school education or equivalent, with some college preferred.Minimum three years of experience preferably in a Deli/Seafood environment or similar.ServeSafe Certified.Be thoroughly familiar with all products carried in the Deli Department. #J-18808-Ljbffr