Medical Spa Receptionist Part-time

Job Description

Job Description

About the Role:

Mind Body Wellness at Lifetime Family Medicine LLC in Gainesville, VA is looking for a friendly and polished Part-Time Medical Spa Receptionist to be the welcoming face of our practice. This is a fantastic opportunity to join a dynamic team where patient care and aesthetic wellness come together. If you thrive in a fast-paced, client-focused environment, we'd love to meet you!

Responsibilities:

• Greet and check in patients and spa clients with a warm, professional demeanor
• Schedule and confirm appointments for medical spa services and provider consultations
• Answer incoming calls, respond to inquiries, and manage front desk communications
• Process payments, manage patient accounts, and handle billing transactions
• Maintain accurate patient records and ensure HIPAA compliance
• Coordinate with clinical staff to ensure smooth patient flow and scheduling
• Promote spa services, packages, and retail products to clients

Requirements:

• Prior experience in a medical office, medical spa, or luxury spa/salon setting preferred
• Excellent customer service and interpersonal communication skills
• Proficiency with scheduling software and electronic health records (EHR) systems
• Strong organizational skills with attention to detail
• Knowledge of HIPAA regulations and patient confidentiality standards
• Ability to multitask and remain composed in a busy front desk environment
• Professional appearance and a passion for the aesthetics and wellness industry

About Us:

Lifetime Family Medicine LLC is a trusted healthcare provider in Gainesville, VA, dedicated to delivering compassionate, comprehensive care that supports patients at every stage of life. Our medical spa services complement our family medicine practice, offering clients a seamless blend of health and aesthetic wellness. Our team is passionate, supportive, and committed to creating an environment where both patients and employees feel valued and cared for.