Front Desk Receptionist/Administrator

Job Description

Job Description

Benefits:

• 401(k) matching
• Flexible schedule

**THIS IS AN ADVERTISEMENT FOR A PART-TIME APPROX. 10-20HRS/WEEK POSITION. FRONT DESK EXPERIENCE A MUST, AND STRONG PREFERENCE FOR AN INDIVIDUAL WITH MEDICAL (ESP. PHYSICAL THERAPY) OFFICE EXPERIENCE, AND PROFICIENCY AT OBTAINING/VERIFYING MEDICAL INSURANCE BENEFITS. MUST BE WILLING TO WORK BOTH MANASSAS AND GAINESVILLE OFFICE. FLUENT IN SPANISH ALSO A PLUS!***

FYZICAL Therapy and Balance Centers of Manassas/Heathcote

We are seeking to fill a position for part-time front desk receptionist for our fast-paced outpatient physical therapy clinic located in Manassas and Gainesville. Above all, this position requires excellent customer service skills and a warm, friendly demeanor.

As the first and last person our amazing clients see when they enter and leave our facility, your role is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. The ideal candidate must be able to provide exceptional customer service, going above and beyond the standards. We are looking for someone who is compassionate and kind, and has the ability to provide a positive patient experience.

The job responsibilities will include greeting and assisting patients, scheduling appointments, answering phones, obtaining/verifying medical insurance benefits, and other administrative tasks. The ideal candidate should also have excellent communication skills, be organized and detail-oriented, and be comfortable multi-tasking in a busy environment.

If you are interested in this position and believe you have the skills and qualities necessary to provide excellent customer service, please submit your resume and cover letter. We look forward to hearing from you!

As a part of our expanding practice locations, this position will grow to assume greater supervisory responsibilities and earnings/benefits. You will advance your career under a practice leader who is fully invested in you.

Front Desk Receptionist Responsibilities

• Answer phones, act as a patient liaison, answer any questions from potential or current patients
• Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
• Collect new patient intake information; track all clinic referrals
• Fax reports to physicians; keep a log of incoming reports
• Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
• Communicate with clinicians about scheduling/patient arrival

Front Desk Receptionist Qualifications

• High school diploma or equivalent
• Valid driver's license and reliable transportation
• Great communicator and multitasker, detail-oriented
• Positive, professional attitude, appearance, good work ethic, integrity and empathetic toward people that are in pain
• Experience in customer service
• Ability to adapt to a fast-paced work environment

Education and/or Experience

Strong preference given to applicants with previous clinical or administrative experience.

Benefits:

• 401(k) matching
• Retirement plan

Work Location: In person