Secret-Cleared Service Desk Lead - 24/7 Coverage
Taurean
A leading service management firm is seeking a leader for their Enterprise Service Desk in Quantico, VA. The role involves managing Tier 1/2 teams to ensure 24/7 coverage and SLA compliance for a large user base. Applicants should possess a relevant degree, ITIL certification, and extensive ITSM experience. This position offers the opportunity to drive service improvements and enhance operational efficiency in a dynamic environment. #J-18808-Ljbffr
Vacancy posted 1 day ago
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