HVAC Maintenance Technician

Job Description

Job Description

Description:

Competitive Compensation |Company Vehicle Provided

Looking for a company where you can grow your skills, build customer relationships, and make a difference every day?

At Hoover, we're more than a home services company. We're a team committed to quality, professional development, and exceptional customer service. We're looking for a motivated, customer-focused HVAC Maintenance Technician who takes pride in helping homeowners maintain safe, comfortable, and efficient homes.

Join a growing team where your contributions are valued and your career development matters.

Compensation & Benefits

• Competitive compensation plus performance-based bonuses
• Medical, Dental, and Vision Insurance
• Prescription Drug Coverage
• Employee Assistance Program (EAP)
• Company-Matched 401(k)
• Life Insurance
• Paid Time Off and Vacation
• 6 Paid Holidays
• Biweekly Pay
• NB Fitness Discount

Tools & Support

• Company Vehicle, Gas Card, iPad, and Uniforms Provided
• Dispatch from Home
• Monday–Friday Schedule with On-Call Rotation
• Ongoing Technical and Professional Development Training
• Supportive Team Environment with Advancement Opportunities

Responsibilities

• Perform routine maintenance and comprehensive safety inspections on residential HVAC systems.
• Inspect furnaces, air conditioners, heat pumps, thermostats, ventilation systems, and related equipment.
• Identify potential issues and educate homeowners on system condition and maintenance needs.
• Recommend appropriate preventative maintenance, repairs, system upgrades, and indoor air quality solutions.
• Prepare accurate estimates, invoices, and service documentation using ServiceTitan.
• Promote preventative maintenance and membership plans to help homeowners protect their HVAC systems.
• Deliver professional customer service and quality workmanship on every visit.
• Participate in ongoing technical and customer service training.

Performance Expectations

• Complete approximately 3–4 maintenance appointments per day.
• Maintain a 60% or higher conversion rate on recommended services.
• Conduct thorough safety inspections on every visit.
• Support membership plan growth and customer retention.
• Maintain low callback rates through attention to detail and quality workmanship.
• Deliver consistent five-star customer experiences.

Why Join Hoover?

At Hoover, you'll have the opportunity to develop your technical skills, help homeowners prevent costly HVAC issues, and grow with a team that values your contributions. We provide the tools, training, and support to help you succeed.

If you're ready to take the next step in your HVAC career, we'd love to hear from you!

Apply today and let's start a conversation.

• Minimum 1.5 years of residential HVAC experience
• Strong diagnostic and troubleshooting skills
• Valid driver's license
• Familiarity with ServiceTitan preferred
• Boiler experience preferred
• EPA Certification preferred