Family Advocate - LIHEAP/Safety Net

Family Advocate - LIHEAP/Safety Net

East Bay Community Action Program is hiring a full-time Family Advocate LIHEAP/Safety Net. In this position you will research, assess, and apply the tenets and requirements of the LIHEAP program for all identified program clients. The Family Advocate LIHEAP/Safety Net responsibilities include activities related to community outreach, assessment, information, and referral according to the benchmark goals established in identified EBCAP initiatives. You will also have an exciting opportunity to assist in the promotion of the LIHEAP program throughout the organization to increase participation.

Key Responsibilities

Primary Responsibilities (approximately 50% of your time)

• Assess and apply the tenets and requirements of the LIHEAP program. Including, but not limited to intake, data entry, and client eligibility.
• Research and secure EBCAP, state, and community services/resources and assist clients to enroll based on individual needs assessment.
• Complete Family Development intake/assessment that links clients to services that will lead to the stabilization of their situation and help empower clients with problem-solving skills.
• Submit productivity reports required by EBCAP for the LIHEAP program and other reports that may be required through LIHEAP database and Family Development databases.

Core Responsibilities (approximately 35% of your time)

• Provide outreach and services at community sites as assigned.
• Communicate and coordinate with other EBCAP programs, to promote and accept referrals for EBCAP consumers who have need for services.
• Participate in coverage rotation for EBCAP Family Centers

Additional Responsibilities (approximately 15% of your time)

• Participate in coverage rotation for EBCAP food pantries as needed.
• Attend trainings and conferences to keep abreast of issues that affect low-income families, as necessary.
• Perform other duties as assigned by supervisor to ensure program and Family center is operating efficiently.

Skills, Knowledge & Expertise

Qualifications:

• High School/GED required.
• Valid Driver's License, automobile insurance and reliable transportation required.
• 2-3 years professional work experience preferred.
• Desired experience working in other social service or community action agencies preferred.
• Previous experience working with diverse populations preferred.

Job Benefits

Compensation and Benefits:

• $23/hour
• Subsidized, comprehensive medical and dental insurance plans.
• Supplemental vision insurance.
• Voluntary medical and dependent care flexible spending accounts.
• Up to 3% matching 403(b) retirement plan for full-time employees.
• Employer-paid life insurance and long-term disability.
• Generous paid time off including vacation, holidays, personal days, and sick time.
• Mileage reimbursement.
• Tuition reimbursement.
• Employer-paid professional development.
• Employee assistance program.

About East Bay Community Action Program

East Bay Community Action Program (EBCAP) is a non-profit 501(c)(3) organization that provides high-quality, comprehensive, and accessible health and human services to people across eastern Rhode Island. Founded as part of President Johnson's War on Poverty in 1965, EBCAP now serves ten communities with over 20 distinct programs — including primary medical and dental care, behavioral health services, early childhood education, and community support programs for children, youth, families, adults, and seniors. Our 521 employees work across more than ten locations, addressing everything from immediate needs like food and housing to long-term health and wellness. If you are looking to make a meaningful impact on the lives of Rhode Islanders, we encourage you to apply.

Equal Opportunity Employer

East Bay Community Action Program (EBCAP) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. EBCAP is a federal contractor subject to Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with disabilities and protected veterans without discrimination in all employment practices. If you require a reasonable accommodation to participate in the application or interview process, please contact People Operations at View email address on click.appcast.io View phone number on click.appcast.io.

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