Patient Care Technician

Patient Care Technician

As an integral part of the patient care team, the Patient Care Technician performs direct and indirect patient care functions under the supervision of appropriately licensed personnel. The Technician is responsible for assisting patients with personal care needs and participates in the plan of care. The technician regularly communicates observations and data collection to the Clinical Associate. This position also collects test specimens as directed according to established procedures and documents patient care activities consistent with data collection and the test performed. The Technician may be required to perform Limited Laboratory Services to include: patient identification and preparation for specimen collection, processing samples for testing, performing required quality control testing and instrument maintenance and function checks, monitoring, recording and reporting tests results to clinicians to include critical values, and maintaining competency/certification of the aforementioned tasks and duties. The Technician assists customers in a friendly, prompt, caring manner, always maintaining the highest level of confidentiality and respect. This position works as part of the care team to meet the needs of the customer and to support team objectives, assisting other team members when necessary.

Qualifications

Education: High School degree or equivalent required. Certification: American Heart Association BLS required within 30 days of hire or transfer. CPI (Crisis Prevention Intervention) training required within 1 year of hire or transfer into the role, or until 10/31/25 for existing employees in the role. Experience: Ability to speak and write English Language required. Bilingual preferred. At least 8 weeks of Patient Care education or direct patient care experience required; or enrolled in a nursing school or physician assistant program. Knowledge of medical terminology preferred. Interpersonal skills required to effectively communicate with other team members. Candidates for this position must demonstrate the ability to be flexible, set priorities, solve problems and use good judgment in difficult situations. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.