Office Administrator

Inside Sales Administrative Support

This role plays a crucial role in supporting the Inside Sales team with various administrative and customer service tasks. This position involves maintaining customer login information, tracking invoices, providing order assistance, and ensuring a welcoming environment for guests and customers.

Responsibilities

• Assist the Inside Sales staff with filing needs.
• Maintain login information for customer's online systems.
• Track 'in-transit' invoices.
• Provide order assistance and expedite when necessary to support Inside Sales staff.
• Act as a backup for delivering parts quotes to customer inquiries.
• Open and distribute mail, maintain the postage machine, and add funds as needed.
• Provide phone coverage as required.
• Maintain the 'Welcome' area for guests and customers, including updating the lobby sign, maintaining company literature, and providing coffee and drinks.
• Arrange for lunches during client meetings, in-house training sessions, and company BBQs.

Essential Skills

• Superior organizational skills.
• Excellent verbal, written, and interpersonal communication skills with an emphasis on superior customer service.
• Ability to relate to all levels of employees within the organization, as well as customers, vendors, and suppliers.
• Ability to see the 'big picture' within a growing organization while focusing on company expectations and continuously striving for improvement.
• Strong proficiency with Microsoft Office, namely Excel, Word, and Outlook.
• Strict adherence to corporate rules, policies, and regulations.

Additional Skills & Qualifications

• High School Diploma or equivalent experience required; Associate's Degree strongly preferred, with a business field background desired.
• Prior experience in industrial environments and situations is strongly desired.
• Proven ability to provide maximum operational efficiency.

Work Environment

The work environment is dynamic and collaborative, focusing on supporting the Inside Sales team. The role requires proficiency with Microsoft Office tools and involves interacting with various stakeholders within the organization and with external partners. The dress code is business casual, and the position may involve arranging for client-related activities such as meetings and training sessions.

Job Type & Location: This is a Contract to Hire position based out of Appleton, WI.

Pay and Benefits: The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Appleton,WI.

Application Deadline: This position is anticipated to close on Jun 5, 2026.