Assistant Store Manager

Job Description

Job Description

JOB TITLE:                 Assistant Store Manager

FLSA STATUS:            Non-Exempt

CLASSIFICATION:       Retail Sales

REPORTS TO:             Store Manager and/or General Manager

Job Purpose: The Assistant Store Manager is responsible for assisting the Store Manager and/or General Manager in the day-to-day operations of the retail facility. This position supervises staff, volunteers, community service workers, etc. in the absence of the Store Manager and/or General Manager by performing the following duties.

Essential Duties and Responsibilities:

·       Assign duties to workers and schedules break periods in the absence of the Store Manager and/or General Manager.

·       Trains workers in store policies, department procedures, and job duties.

·       Completes store reports and make bank deposits as assigned by the Store Manager and/or General Manager.

·       Inspects merchandise to ensure it is correctly priced and displayed.

·       Assists with stock rotation and inventory

·       Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.

·       Processes goods for placement in the store.

·       Ensures security of the store merchandise and facility.

·       Assists in providing training to clients assigned to the store.

·       Maintains cleanliness and orderliness of the store.

·       Orients new hires on emergency plans and procedures.

·       Supervises employees engaged in sales work, reconciling cash with sales receipts, keeping operating records, or preparing daily record of theAccountingDepartment, or performs work of subordinates, as needed.

·       Ensures compliance of employees with established security, sales, and recordkeeping procedures and practices.

·       Receives and responds to alarm calls – must have personal telephone service.

·       Other duties may be assigned

Supervisory Responsibilities: Carries out supervisory responsibilities in the absence of the Store Manager and/or General Manager in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.

Education and/or Experience:

High school diploma or general education degree (GED); One-year related experience and/or training.

Other Qualifications:

Must be able to work evenings and weekends.

CPR Certified.

Access to reliable transportation.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

RECEIPT OF JOB DESCRIPTION: This job description has been reviewed with me by my supervisor during the job posting, interview process and/or onboarding process. Meeting the qualifications as required, I understand and agree to perform the duties as described.  A copy of this description is available upon request from Human Resources